Commitment to Quality

Quality Policy (Chinese Version)

With a reputation for integrity, innovation, and value, Zebra consistently delivers the highest quality products and services to our customers.

Statement of Quality Policy

Zebra Technologies relentlessly strives to deliver superior quality products and services to our customers and stakeholders. Customer satisfaction is our number one goal.

Our commitment to Quality is unwavering. Our ISO 9001 Quality Management System, commitment to defect prevention and continuous improvement efforts are evident in everything we do. Our standard of performance is zero defects.

Customers drive our business. We will always work to exceed customer expectations and deliver superior service. We will never knowingly compromise customer satisfaction.

Delivering defect-free products and services through world-class Quality Systems will enable Zebra to:

  • Continuously reduce costs, thereby lowering the cost of ownership for customers
  • Better anticipate customer needs
  • Lead the marketplace with innovative new products  

Quality is our competitive edge.

ISO 9001 - Quality Management

ISO 9001-2015 Corporate Certificate

ISO 9001 Certificate - Supplies, North America

ISO 9001 Certificate English-Guangzhou

ISO 9001 Certificate Chinese-Guangzhou

ISO 9001 Certificate - Temptime - Morris Plains, NJ


Other ISO Certifications

ISO 50001 - Energy Management System

ISO 50001 Ready Site Certificate - Holtsville, NY

ISO 13485 - Medical Device Quality Management

ISO 13485 Certificate - Temptime - Morris Plains, NJ

ISO 14001 - Environmental Management

ISO 14001 Certificate - North America

ISO 14001 Certificate - EMEA

ISO 27001 - Information Security Management

ISO 27001 Certificate - ATS Wireless Electronic Sensor Platform, Lincolnshire IL

ISO 27001 Certificate - CS&S Managed Services and VIQF ISMS

SWS ISO 27001_2013 Scope Expansion Certificate - ISO/IEC 27001:2013 Certificate for the Zebra SWS - Savanna, Workcloud Task Management (formerly Reflexis Task Management), Workcloud Scheduling and Timekeeping (formerly Reflexis Workforce Manager), and Workcloud Inventory Optimization Suite & Demand Intelligence Suite (both formerly SaaS), Lincolnshire IL & Bangalore India

ISO 45001 - Occupational Health and Safety Management

ISO 45001 Certificate - North America

ISO 45001 Certificate - EMEA

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