Hunt Country Components warehouse
Success Story Video

Hunt Country Components Improves Customer Satisfaction With RFID Tracking

Hunt Country Components is a manufacturer of upholstered furniture, shipping to customers all over the United States, Canada and Puerto Rico. The company considers customer service paramount in today's competitive market. 

Zebra Success Story: Hunt Country Components

Overview: Manufacturing Challenge

Hunt Country Components wanted a cost-effective solution that would also boost customer satisfaction. It needed a way to improve order accuracy while providing customers with real-time visibility into the status of their orders. Additionally, production employees are compensated based on piece rate. The company needed an efficient solution to replace the time-consuming, sometimes inaccurate, paper-based payroll process.

Benefits / Outcomes

  • Real-time information on each customer order including completion dates.
  • Quicker and more accurate payroll process.
  • RFID tags verify shipments are being loaded onto the correct trucks.