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The high cost of slow hazard response
When a spill or other safety hazard occurs in a public-facing area, employees often lack a fast, direct, and discreet way to notify the correct response team. The root cause is a reliance on outdated communication methods like overhead pages or manually searching for staff, which are inefficient and disruptive.
These delays increase the risk of accidents, leading to potential liability claims and a perception of an unsafe environment. Disruptive announcements and visible but unaddressed hazards can negatively impact customer satisfaction, leading to lost revenue and damaging the brand's reputation in a competitive market.
The urgent spill cleanup and hazard response solution
Zebra's integrated solution combines wearable technology and intelligent software to turn a slow, public process into a fast, discreet, and effective response. This system reduces cleanup times by instantly connecting employees to the right support teams and eliminates disruptive overhead pages for a better customer experience.
Potential benefits
By shifting from outdated processes to a modern, integrated workflow, businesses can achieve tangible outcomes that enhance safety, efficiency, and customer experience.
Reduced time-to-cleanup
ensures a safer environment and minimizes disruption
Eliminated disruptive announcements
creates a more pleasant and professional customer experience
Improved response accuracy
allows teams to arrive with the right equipment on the first trip
How the solution works
Instantly report hazards using a wearable device
The process begins when an associate identifies a hazard. Using the Zebra WS301, the employee can act immediately. The device’s lightweight, wearable form factor ensures it is always on hand. With a press of the push-to-talk button, an associate can immediately alert the janitorial team through Workcloud Sync. WS301’s IP65-sealed design makes it durable enough for any environment where spills may occur.
Send a discreet alert to the right team
With a single press of the dedicated push-to-talk button, the employee sends an alert through Workcloud Sync. Workcloud Sync enables instant, targeted communication. The software’s powerful logic engine allows an associate to route a multimedia message, including a photo and location, to a dedicated "Janitorial Services" group, ensuring the alert is received only by the relevant team members without disruptive announcements.
Enhancing safety and building trust
This investment enhances operational safety and efficiency, directly contributing to a stronger brand image and increased customer loyalty by ensuring a consistently safe and well-managed environment.
Note:
Use case figures and savings estimates are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.
