Important Update: Effective July 1, 2026, Zebra is implementing mandatory Multi-Factor Authentication (MFA) to enhance security. Learn more.

Zebra's LifeGuard Over the Air Service Status

Service Advisory Update: Lifeguard Service Restored
Status: Resolved
Last Updated: June 12, 2026, at 7:57 AM EDT

We are pleased to report that the Lifeguard service is now fully restored, and all related functionalities are operating normally.

Important Action Required Regarding Recent FOTA Jobs:
Please be advised that any Firmware Over-The-Air (FOTA) jobs or updates created between June 4th and June 10th that were not executed have been cancelled. To ensure your devices are properly updated, please recreate any job that did not successfully upgrade during this period.

We sincerely apologize for the disruptions caused by this intermittent outage. We recognize the critical role our services play in your operations, and we are continuously working to improve the overall system's stability and resilience. Thank you for your patience and continued partnership.

Zebra’s Over the Air (OTA) service has the following maintenance windows.

Maintenance Window:

Start DateEnd DateStatusPlanned/Unplanned
21st June, 2026 21:30 PM CT22nd June, 2026 05:00 AM CTIn ProgressPlanned
18th June, 2026 12:30 AM CT18th June, 2026 5:00 AM CTCompletedUnplanned
8th June 2026 7:30 AM CT12th June 2026 6:57 AM CTCompletedUnplanned
19th May, 2026 01:00 AM CT20th May, 2026 02:00 PM CTCompletedUnplanned
1st May, 2026 6:30 AM CT1st May, 2026 11:55 PM CTCompletedUnplanned
30th April, 2026 11:30 AM CT30th April, 2026 4:30 PM CTCompletedPlanned
27th March, 2026 12:30 AM CT6th April, 2026 1:30 PM CTCompletedUnplanned
5th March, 2026 07:00 AM CT5th March, 2026  12:30 PM CTCompletedUnplanned
8th February, 2026 4:30 PM CT12th February, 2026 6:00 AM CTCompletedUnplanned
5th February, 2026 10:00 AM CT6th February, 2026 11:55 AM CTCompletedUnplanned
31st January, 2026 02:00 AM CT4th February, 2026 11:55 AM CTCompletedUnplanned
17th November, 2025 12:00 AM CT21st November, 2025 6:30 PM CTCompletedUnplanned
23rd October, 2025 6:30 AM CT23rd October, 2025 5:30 PM CTCompletedUnplanned
26th September, 2025 5:30 AM CT26th September, 2025 9:30 PM CTCompletedUnplanned
12th September, 2025 10:30 PM CT13th September, 2025 2:30 AM CTCompletedPlanned
21st August, 2025 2:30 AM CT22nd August, 2025 2:30 AM CTCompletedPlanned
7th August,  2025 7:00 AM CT7th August,  2025 11:30 AM CTCompletedPlanned
27th June 2025 10:30 PM CT28th June 2025  3.30 AM CTCompletedPlanned
17th June 2025 10:10 AM CT18th June 2025  12:30 PM CTCompletedPlanned
9th November,  2024 9:30 PM CT 10th November, 2024 3:30 AM CTCompletedPlanned
30th August 2024, 8.00 AM CT4th September, 2024, 1:29 PM CTCompletedPlanned
4th May, 2024, 7.00 PM CT4th May, 2024, 9.00 PM CTCompletedPlanned
26th August,  2022, 3.30 AM CT26th August, 2022, 8.30 AM CTCompleted Planned
11th April, 2022, 3:30 AM CT11th April,  2022, 8:30 AM CTCompletedPlanned
28th February,  2022, 3:30 AM CT
28th February,  2022, 8:30 AM CTCompletedPlanned
29th October, 2021, 4.30 AM CT 29th October 2021, 9.30 AM CT Completed Planned
30th July, 2021, 8:30 AM CT 30th July, 2021, 11:30 AM CT Completed Planned
14th May, 2021, 9 PM CT16th May, 2021, 11 PM CTCompletedPlanned

 

If you have any concerns, please reach out to your Enterprise Mobility Management (EMM) provider.