Neo Support

Zebra Workabout Pro 4 handheld computer

Here are support and repair resources for your Mobile Computer.

The Device Diagnostic Tool is a powerful new utility that can easily assist you in troubleshooting most common issues on your mobile computing device.

Please see the product page for accessory guides and product specifications. 

Service & Support Discontinuation Date:  December 31, 2018


  • NEO Desktop Docking Station PX3001 Quick Start Guide (en)

    80000176 Rev. A

    Download 360 KB
  • Neo Hand-Held Computer Quick Start Guide (en)

    8000158 Rev. A

    Download 3 MB
  • NEO Hand-Held Computer with Windows CE 5.0 User Manual (en)

    8100157 Rev. B

    Download 5 MB
  • NEO Hand-Held Computer with Windows Mobile 6.1 User Manual (en)

    8100202 Rev. A

    Download 11 MB
  • NEO HDK User Manual (en)

    8100197 Rev. A

    Download 571 KB
  • NEO PX3004 Quad Desktop Dock and Charger User Manual (en)

    1081342 Rev. A

    Download 851 KB
  • NEO PX3008 Cradle Modem Quick Start Guide (en)

    8000193 Rev. A

    Download 517 KB
  • NEO PX3008 Cradle Modem User Manual (en)

    8000194 Rev. A

    Download 735 KB
  • NEO Quad Docking Station PX3004 Quick Start Guide (en)

    8000177 Rev. A

    Download 606 KB


For maximum uptime and availability, we can help your business ensure its Zebra mobile computers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure are online and ready for business.



Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.

Looking for Broader Support?

Reach out for immediate support today.