Retailer Uses RFID to Create "Smart Stores" and Better Meet Shoppers Demands
Crystal equipped 20 stores in Medellín, Colombia with a Zebra RFID solution to create Smart Stores. Since implementing a wide variety of Zebra RFID, barcode scanning and mobile computing technologies, Crystal has streamlined its inventory management processes, improved its customer service, and reported 100% satisfaction from its employees.
The way consumers shop has shifted drastically since Crystal opened its doors 50 years ago. Crystal needed to find solutions that would provide real-time business insight, help boost efficiency, and establish a connection between virtual and physical stores so it could better meet consumer demands.