Important Update: Effective July 1, 2026, Zebra is implementing mandatory Multi-Factor Authentication (MFA) to enhance security. Learn more.

Regulatory/Environmental Compliance and Certification FAQs

Support Center

Visit support.zebra.com for 24-hour virtual support. You can chat with our Services Virtual Assistant, use the Support AI Assistant, or browse the Knowledge Center for instant solutions, as well as register or log in to the Support Center to manage cases and repairs.

To ensure timely routing and accurate verification of service entitlement, all customers, partners, and authorized third parties must provide a valid Product Serial Number or Active Service Contract Number upon initiating any request for assisted support.


Where Can I Find Information About Zebra Compliance With Global Directives?

The following certifications can be found in the Product and Materials Compliance section of our site:

Declarations of Conformity – to the relevant electromagnetic compatibility and safety standards

RoHS Declarations – Restriction of Hazardous Substances (2011/65/EU and Amendment 2015/863) 

REACH Disclosure – Registration, Evaluation, Authorization and Restriction of Chemicals (EC 1907/2006)

Waste Electrical and Electronic Equipment (WEEE) Directive – collection, recovery, and recycling targets


Where Can I Find Information About Recycling Zebra Products?

Please refer to the WEEE Directive page in the Environmental Management section for Zebra’s current programs and policies.

Additional information:


Are Zebra Products Energy Star Rated?

Many Zebra products are Energy Star rated. Please see the Energy Star website for more details.

Additional information:


Where Can I Find Documentation About Handling and Disposing of Batteries In Zebra Products?

Battery documentation such as Safety Data Sheets and UN38.3 reports can be found within Zebra's battery documentation lookup tool. Documents are searchable by: 

  • Product SKU
  • Battery Part Number
  • Product Model

Additional information:


Where Can I Obtain Safety/EMC, Radio and Other Country Certifications Such As China Compulsory Certificates (CCC)?

Contact Support to obtain this compliance documentation. 

Additional information:


What is a Regulatory Label?

A Regulatory Label (e-label) is an alternative way to communicate compliance information that has typically been displayed with a physical label printed or etched on a product. E-labeling allows this compliance information to be created electronically and displayed on a screen or access via QR barcodes.

Additional information:


Additional Support Resources

Find the answers and solutions to most product support questions.

Documentation for building apps that use Zebra mobile computers, barcode scanners. printers and RFID readers in the enterprise.

Knowledge resources, access to developer advocates who are ready to help, and a global community of developers.