RW220 Mobile Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Labels, Ribbons, Tags
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
Important Notice
Microsoft identified an issue in a March 2021 Windows 10 update that caused the following error when attempting to print to certain printers from some applications. If you experience this error or other printing related issues, read the article to learn more:
Blue Screen Error (APC_INDEX_MISMATCH) When Attempting To Print On Windows 10
Printer Discontinuation Date: November 30, 2015
Service & Support Discontinuation Date: December 30, 2020
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Drivers
recommended
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OLE for Retail POS (OPOS)
Version 1.14.1.110
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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ZDesigner v. 5 Driver for Windows
Driver Version: 5.1.16.7398
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
third-party
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Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
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SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
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SHCRW11z62 (04/03/2013)
Latest Version
Download 2 MB View release notes
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SHCRW11z58 (10/10/2011)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 2 MB View release notes
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SHCRW11z52 (10/18/2010)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 1 MB View release notes
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SHSTG10z
Standard release with CPCL, ZPL, and EPL
Download 1 MB View release notes
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SHCRW11z62 (04/03/2013)
Latest Version
Download 2 MB View release notes
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SHCRW11z58 (10/10/2011)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 2 MB View release notes
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SHCRW11z52 (10/18/2010)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 1 MB View release notes
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SHSG10z RW Series
Standard release with CPCL, ZPL, and EPL
Download 1 MB
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SHSTG10z
Standard release with CPCL, ZPL, and EPL
Download 1 MB View release notes
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ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 29 MB
RxD Models
RxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
RW (RxD) Models
This information is for RxD Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a R2D, R3D, or R4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
RxA Models
RxA models have an "A" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
RW (RxA) Models
This information is for RxA Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a R2A or R4A printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
Software
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Airwatch Connector Support
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Example Files: WML, XML and ZBI
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Printer Fonts
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PrintSecure Administration Files
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Profile Manager Enterprise Support
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SOTI MobiControl Connector Support
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ZDownloader
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Zebra Basic Interpreter (ZBI)
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Zebra Setup Utilities Printer Setup Utilities Support
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ZebraDesigner 2 Software Support
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ZebraDesigner 3 Software Support
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ZebraDesigner for Developers 3 Software Support
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ZebraNet Bridge Enterprise
Developer Tools
Manuals
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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ZebraDesigner Fonts and Graphics Downloadr User Guide
13859L-002
Download 354 KB
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Eltron® EPL2 Programming Guide
14245L-003
Download 24 MB
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CPCL Programming Language Manual (en)
Download 8 MB
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EPL2 プログラマ・マニュアル (ja)
980354-071 Rev. C
Download 255 KB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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AA18416-102 REV A
UCLI72-4 Quad Charger Manual (web)- AA18416-102 Rev. A
Download 1 MB
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RCLI_DC_D (Spanish)
cargador movil RCLI-DC Instrucciones rev. B
Download 314 KB
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AM16905_001A
RCLI-AC INSTALLATION GUIDE - AM16905-001 rev. A
Download 688 KB
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partner_zebra.ai
Download 750 KB
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M16904C1
RCLI-DC Mobile Charger Installation Guide AM16904-1 rev. C
Download 690 KB
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RCLI-AC_B (Spanish)
cargador RCLI-AC Instrucciones rev. B
Download 285 KB
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UMAN_RWS_032_DE
German RW Series User Guide (web)- UMAN-RWS-032 Rev. A
Download 4 MB
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UMAN-RW2VC_002A
RW 220 Vehicle Cradle Manual (web)- UMAN-RW2VC-002 rev. A
Download 513 KB
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QSG_RWS_032_DE
RW Series Quick Start Guide, German (web)-QSG-RWS-032 rev. A
Download 1 MB
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QSG_RWS_072_A
Japanese RW Series Quick Start Guide (web)- QSG-RWS-072 rev. A
Download 1 MB
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QSG_RWS_002 REV A
RW Series Quick Start Guide (web)- QSG-RWS-002 rev. A
Download 1 MB
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UMAN-RWS-010.indd
UMAN-RWS-010 rev. B
Download 4 MB
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QSG_RWS_022_A
French RW Series Quick Start Guide (web)-QSG-RWS-022 rev. A
Download 1 MB
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QSG_RWS_042_SP
RW Series Quick Start Guide- Spanish (web)-QSG-RWS-042 rev. A
Download 1 MB
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UMAN-RWS-072_JA
RW Series User Guide (web) Japanese- UMAN-RWS-072 Rev. A
Download 3 MB
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QSG-RWS-003.indd
QSG-RWS-003 rev. B
Download 2 MB
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Wireless Config Guide H1
Wireless Configuration Guide rev. H
Download 1 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.