RW220 Mobile Printer Support
Here are support and repair resources for your printer. If you've recently purchased a new printer please take a moment to register your product online.
Support
Warranty
Repairs
Extras
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all users need to create a new account. We apologize for any inconvenience.
Asset Descriptions
Restricted Asset: Access to this Restricted Software is only permitted within the first 90 days of purchase of an applicable product or under a service contract for the applicable product. Distribution of this Software may only be made to a device within 90 days of its purchase or to a device that is covered under a service contract.
DemoWare Asset: Access to this Software is unrestricted but is subject to limitations specified in its associated documentation.
Drivers
recommended
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ZebraDesigner driver 32/64 bit. Certified for Windows.
Download 9 MB OPERATING SYSTEM: Windows Vista, Windows 2008, Windows 10, Windows 7, Windows 8, Windows Server 2012, Windows 8.1 -
Zebra Setup Utilities
Download 9 MB OPERATING SYSTEM: Windows XP, Windows 2003
(Learn More) -
ZebraDesigner driver 32/64 bit. Certified for Windows.
Download 8 MB OPERATING SYSTEM: Windows XP, Windows 2003 -
Zebra Setup Utilities
Download 11 MB OPERATING SYSTEM: Windows Vista, Windows 2008, Windows 10, Windows 7, Windows 8, Windows Server 2012, Windows 8.1
(Learn More)
third-party
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Information about CUPS Driver for non Kiosk printers
Download 867 KB OPERATING SYSTEM: Linux, Unix & Mac OS
Firmware
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SHCRW11z62
Latest Version
Download 2 MB View release notes -
SHCRW11z58
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 2 MB View release notes -
SHCRW11z52
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 1 MB View release notes -
SHSTZ11z27.1 RW Series
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB -
SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes -
SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes -
SHSTG10z
Standard release with CPCL, ZPL, and EPL
Download 1 MB View release notes -
SHSG10z RW Series
Standard release with CPCL, ZPL, and EPL
Download 1 MB
RXD Models Only
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SHCRW11z62
Latest Version
Download 2 MB View release notes -
SHCRW11z58
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 2 MB View release notes -
SHCRW11z52
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 1 MB View release notes
RxD Models
RxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
RW (RxD) Models
This information is for RxD Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a R2D, R3D, or R4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
RXA Models Only
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SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes -
SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes -
SHSTG10z
Standard release with CPCL, ZPL, and EPL
Download 1 MB View release notes
RxA Models
RxA models have an "A" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
RW (RxA) Models
This information is for RxA Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a R2A or R4A printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
Software & Utilities
printer utilities
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Label Vista
Label Vista™ is free software for designing labels for CPCL-compatible Zebra mobile or Comtec mobile printers.
Download 3 MB OPERATING SYSTEM: Windows XP
other
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OPOS Driver v1.11.5.15
OPOS printer driver for use in applications where an OPOS printer driver is needed to support Zebra printers.
Download 59 MB SYSTEM REQUIREMENTS: UPOS specification v1.11.NET Framework 3.5POS for .NET v1.12 -
OPOS Driver v1.11.5.15
OPOS printer driver for use in applications where an OPOS printer driver is needed to support Zebra printers.
Download 59 MB SYSTEM REQUIREMENTS: UPOS specification v1.11.NET Framework 3.5POS for .NET v1.12
Manuals
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RW Benutzerhandbuch (de)
UMAN-RWS-032 Rev. A
Download 4 MB -
RW Kurzanleitung (de)
QSG-RWS-032 Rev. A
Download 1 MB -
RCLI-DC Charger (es)
AM16904-1
Download 314 KB -
Lithium Ion Quad Charger User's Manual (es)
AA18416-102 Rev. A
Download 1 MB -
RW Series User Guide (es)
UMAN-RWS-042 Rev. A
Download 1 MB -
RCLI-AC Charger (es)
AM16905-1
Download 285 KB -
RW Quick Start Guide (ja)
QSG-RWS-072 Rev. A
Download 1 MB -
RW ユーザのガイド (ja)
UMAN-RWS-072 Rev. A
Download 3 MB -
EPL2 プログラマ・マニュアル (ja)
980354-071 Rev. C
Download 255 KB -
RW 220 Vehicle Cradle User’s Manual (en)
UMAN-RWVC-002 Rev. A
Download 513 KB -
RCLI-AC Charger Installation Guide (en)
AM16905-001A
Download 688 KB -
Wavelink (en)
Download 750 KB -
RCLI-DC Charger (en)
AM16904-1 Rev. C
Download 690 KB -
Eltron® EPL2 Programming Guide
14245L-003
Download 24 MB -
Zebra Mobile Printers - Wireless Configuration Guide (en)
Wireless Configuration Guide rev. H
Download 1 MB -
RW 420 Quick Start Guide (en)
QSG-RWS-002 Rev. A
Download 1 MB -
RW Series User Guide (en)
UMAN-RWS-010 rev. B
Download 4 MB -
CPCL Programming Language Manual (en)
Download 8 MB -
RW Series Quick Start Guide (en)
QSG-RWS-003 rev. B
Download 2 MB -
ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB -
ZebraDesigner Fonts and Graphics Downloader User Guide (en)
13859L-002
Download 354 KB -
Zebra Mobile Printers Wireless Configuration Guide (en)
Rev. H
Download 1 MB -
RW Guide de référence rapide (fr)
QSG-RWS-022 Rev. A
Download 1 MB -
ZebraDesigner and ZebraDesigner Pro User Guide (en)
13857L-003 Rev. A
Download 4 MB -
Quick Reference Bar Code Printer/Software Matrix (en)
13973L-008
Download 147 KB
ZEBRA ONECARE
For maximum productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.