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TC52ax Operating System for Non-GMS Devices (China Only)

NOTE:

Information regarding the Android 13 BSP 13-18-19.00-TN-U00-STD-HEL-04

This BSP SHOULD NOT be used in North America for devices with Cellular Capability (TC77, TC57, TC57x, TC26)

All updates are posted in Descending order (from Newest to Oldest)

+ Zebra Conversion Package

Note:

Zebra Conversion Packages (ZCP) have been temporarily removed from Zebra.com and our FOTA service due to an unforeseen error with the existing packages.  At this time, it will not be possible to upgrade an SD660 Mobile Computer from an Android version lower than A13 to A13 with no data loss.  A new ZCP package with updated instructions will be posted soon. We suggest any previous versions be discarded.  We apologize for any inconvenience.

Avoid data loss when updating from the previous Android versions to Android 13. 
Read Migrating to Android 13 on TechDocs.

Android 13 and higher OS desserts present challenges for organizations planning to migrate their Zebra SDM660 platform devices from earlier Android versions. Updating such devices to Android 13 or higher OS dessert generally requires conversion from Full-Disk Encryption to File-Based Encryption, resulting in loss of applications, data, and settings when the partition is rebuilt using the new encryption. However, Zebra has developed a special migration process to reduce data loss by backing up and restoring up to 3GB of applications, data, and settings locally on devices during the upgrade with the help of the Zebra Conversion Package.

 

+ Operating System for Android 13

Note:

Avoid data loss when updating to Android 13. Read Migrating to Android 13 on TechDocs

 

Versions

 FACTORY AND ENTERPRISE RESET FILES

+

For Any BSP

Release Date: 

March 2023

Device Compatibility

This software has been approved for use with the devices listed in the Release Notes:

Software

Releasekey_Android13_EnterpriseReset_V2.zip

Enterprise Reset Package

 Download 1 MB
Releasekey_Android13_FactoryReset_V2.zip

Factory Reset Package

 Download 1 MB

 Android 13 OS update instructions

+

For Android 13

Release Date: 

March 2023

Device Compatibility

This software has been approved for use with the devices listed in the Release Notes:

Documentation

Android 13 OS Update Instructions Download 1 MB

  LifeGuard Update 13-22-18.00-TN-U00

+

Full Update

Release Date: 

November 2023

Device Compatibility

This software has been approved for use with the devices listed in the Release Notes:

Note

A note applicable to TC26, TC77, TC57 and TC57x only - This BSP SHOULD NOT be used in North America for devices with Cellular Capability AT&T and Verizon.

Documentation

Android 13 LifeGuard Update 13-22-18.00-TN-U00 for Non-GMS Release Notes Download 286 KB

Software

HE_FULL_UPDATE_13-22-18.00-TN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 13-20-02.00-TN-U00)

Release Date: 

November 2023

Device Compatibility

This software has been approved for use with the devices listed in the Release Notes:

Software

HE_DELTA_UPDATE_13-20-02.00-TN-U00-STD_TO_13-22-18.00-TN-U00-STD.zip

Delta Package Update

 Download 191 MB

  LifeGuard Update 13-20-02.00-TN-U00

+

Full Update

Release Date: 

August 2023

Device Compatibility

This software has been approved for use with the devices listed in the Release Notes:

Documentation

Android 13 LifeGuard Update 13-20-02.00 for Non-GMS Release Notes Download 248 KB

Software

HE_FULL_UPDATE_13-20-02.00-TN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 13-18-19.00-TN-U00)

Release Date: 

August 2023

Device Compatibility

This software has been approved for use with the devices listed in the Release Notes:

Software

HE_DELTA_UPDATE_13-18-19.00-TN-U00-STD_TO_13-20-02.00-TN-U00-STD.zip

Delta Package Update

 Download 47 MB

  LifeGuard Update 13-18-19.00-TN-U00

+

Full Update

Release Date: 

July 2023

Device Compatibility

This software has been approved for use with the devices listed in the Release Notes:

Documentation

Android 13 LifeGuard Update 13-18-19.00-TN-U00 for Non-GMS Release Notes Download 245 KB

Software

HE_FULL_UPDATE_13-18-19.00-TN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+ Operating System for Android 11

Note:

Starting at Android 11, Delta Updates must be installed in sequential order (ascending oldest to newest); Update Package List (UPL) is no longer a supported method. In place of installing multiple sequential Deltas, a Full Update can be used to jump to any available LifeGuard Update.

Versions

 FACTORY AND ENTERPRISE RESET FILES

+

For Any BSP

Release Date: 

July 2021

Device Compatibility

This software has been approved for use with the following devices:

Software

Releasekey_Android11_EnterpriseReset_V1.zip

Enterprise Reset Package

 Download 894 KB
Releasekey_Android11_FactoryReset_V1.zip

Factory Reset Package

 Download 899 KB

 ANDROID 11 UPDATE INSTRUCTIONS

+

For Android 11

Release Date: 

July 2021

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 OS Update Instructions Download 1 MB

  LifeGuard Update 11-42-18.00-RN-U00

+

Full Update

Release Date: 

January 2024

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 LifeGuard Update 11-42-18.00-RN-U00 for Non-GMS Release Notes Download 453 KB

Software

HE_FULL_UPDATE_11-42-18.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-39-27.00-RN-U00)

Release Date: 

January 2024

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-39-27.00-RN-U00-STD_TO_11-42-18.00-RN-U00-STD.zip

Delta Package Update

 Download 149 MB

  LifeGuard Update 11-39-27.00-RN-U00

+

Full Update

Release Date: 

October 2023

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 LifeGuard Update 11-39-27.00-RN-U00 for Non-GMS Release Notes Download 432 KB

Software

HE_FULL_UPDATE_11-39-27.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-38-02.00-RN-U00)

Release Date: 

October 2023

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-38-02.00-RN-U00-STD_TO_11-39-27.00-RN-U00-STD.zip

Delta Package Update

 Download 150 MB

  LifeGuard Update 11-38-02.00-RN-U00

+

Full Update

Release Date: 

August 2023

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 LifeGuard Update 11-38-02.00-RN-U00 for Non-GMS Release Notes Download 379 KB

Software

HE_FULL_UPDATE_11-38-02.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-35-05.00-RN-U00)

Release Date: 

August 2023

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-35-05.00-RN-U00-STD_TO_11-38-02.00-RN-U00-STD.zip

Delta Package Update

 Download 48 MB

  LifeGuard Update 11-35-05.00-RN-U00

+

Full Update

Release Date: 

May 2023

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 LifeGuard Update 11-35-05.00-RN-U00 for Non-GMS Release Notes Download 367 KB

Software

HE_FULL_UPDATE_11-35-05.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 

+

Delta Update (Applicable To 11-33-08.00-RN-U00)

Release Date: 

May 2023

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-33-08.00-RN-U00-STD_TO_11-35-05.00-RN-U00-STD.zip

Delta Package Update

 Download 183 MB

  LifeGuard Update 11-33-08.00-RN-U00

+

Full Update

Release Date: 

March 2023

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 LifeGuard Update 11-33-08.00-RN-U00 for Non-GMS Release Notes Download 324 KB

Software

HE_FULL_UPDATE_11-33-08.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-30-24.00-RN-U00)

Release Date: 

March 2023

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-30-24.00-RN-U00-STD_TO_11-33-08.00-RN-U00-STD.zip

Delta Package Update

 Download 164 MB

  LifeGuard Update 11-30-24.00-RN-U00

+

Full Update

Release Date: 

January 2023

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 LifeGuard Update 11-30-24.00-RN-U00 for Non-GMS Release Notes Download 343 KB

Software

HE_FULL_UPDATE_11-30-24.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-26-05.00-RN-U00)

Release Date: 

January 2023

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-26-05.00-RN-U00-STD_TO_11-30-24.00-RN-U00-STD.zip

Delta Package Update

 Download 200 MB

  LifeGuard Update 11-26-05.00-RN-U00

+

Full Update

Release Date: 

August 2022

Device Compatibility

This software has been approved for use with the following devices:

Documentation

Android 11 LifeGuard Update 11-26-05.00-RN-U00 for Non-GMS Release Notes Download 335 KB

Software

HE_FULL_UPDATE_11-26-05.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-23-13.00-RN-U00)

Release Date: 

August 2022

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-23-13.00-RN-U00-STD_TO_11-26-05.00-RN-U00-STD.zip

Delta Package Update

 Download 139 MB

  LifeGuard Update 11-23-13.00-RN-U00

+

Full Update

Release Date: 

May 2022

Device Compatibility

This software has been approved for use with the following devices:

Documentation

EC30, EC50, EC55, ET51, ET56, L10A, MC22, MC2700, MC33x, MC33xR, MC33ax, MC93, PS20, TC21, TC26, TC52, TC52x, TC52ax, TC57, TC57x, TC72, TC77, TC8300, VC83 & WT6300 Android 11 Non-GMS 11.23.13 Release Notes Download 261 KB

Software

HE_FULL_UPDATE_11-23-13.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-20-18.00-RN-U00)

Release Date: 

May 2022

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-20-18.00-RN-U00-STD_TO_11-23-13.00-RN-U00-STD.zip

Delta Package Update

 Download 215 MB

  LifeGuard Update 11-20-18.00-RN-U00

+

Full Update

Release Date: 

March 2022

Device Compatibility

This software has been approved for use with the following devices:

Documentation

EC30, EC50, EC55, ET51, ET56, L10A, MC2200, MC2700, MC33x, MC33xR, MC33ax, MC93, PS20, TC21, TC26, TC52, TC52x, TC52ax, TC57, TC57x, TC72, TC77, TC8300, VC83 & WT6300 Android 11 Non-GMS 11.20.18 Release Notes Download 231 KB

Software

HE_FULL_UPDATE_11-20-18.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable To 11-16-05.00-RN-U83)

Release Date: 

March 2022

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-16-05.00-RN-U83-STD_TO_11-20-18.00-RN-U00-STD.zip

Applicable To 11-16-05.00-RN-U83 only

 Download 98 MB

  LifeGuard Update 11-16-05.00-RN-U83

+

Full Update

Release Date: 

December 2021

Device Compatibility

This software has been approved for use with the following devices:

Documentation

ET56, MC33x, MC33xR, MC33ax, TC52, TC52x, TC52ax, TC57, TC57x, TC72, TC77 Android 11 Non-GMS 11.16.05 Release Notes Download 214 KB

Software

HE_FULL_UPDATE_11-16-05.00-RN-U83-STD-HEL-04.zip

Full Package Update

 Download 1 GB

+

Delta Update (Applicable to 11-16-05.00-RN-U00)

Release Date: 

December 2021

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-16-05.00-RN-U00-STD_TO_11-16-05.00-RN-U83-STD.zip

Applicable to 11-16-05.00-RN-U00 only

 Download 138 MB

  LifeGuard Update 11-16-05.00-RN-U00

+

Full Update

Release Date: 

October 2021

Device Compatibility

This software has been approved for use with the following devices:

Documentation

CC600, CC6000, EC30, EC50, EC55, ET51, ET56, L10A, MC20, MC2200, MC2700, MC33x, MC33xR, MC33ax, MC93, PS20, TC21, TC26, TC52, TC52x, TC52ax, TC57, TC57x, TC72, TC77, TC8300, VC83 & WT6300 Android 11 Non-GMS 11.16.05 Release Notes Download 245 KB

Software

HE_FULL_UPDATE_11-16-05.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 989 MB

+

Delta Update (Applicable to 11-15-21.00-RN-U00)

Release Date: 

October 2021

Device Compatibility

This software has been approved for use with the following devices:

Software

HE_DELTA_UPDATE_11-15-21.00-RN-U00-STD_TO_11-16-05.00-RN-U00-STD.zip

Applicable to 11-15-21.00-RN-U00 only

 Download 47 MB

  LifeGuard Update 11-15-21.00-RN-U00

+

Full Update

Release Date: 

October 2021

Device Compatibility

This software has been approved for use with the following devices:

Documentation

VC8300 and TC52ax Android 11 Non-GMS v15.21.00 Full Update Release Notes Download 187 KB

Software

HE_FULL_UPDATE_11-15-21.00-RN-U00-STD-HEL-04.zip

Full Package Update

 Download 989 MB

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Zebra Lifeguard Android security program logo
Zebra’s LifeGuard Over The Air service

ZEBRA ONECARE™ 

For high uptime and availability, we can help your business ensure its Zebra mobile computers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure are online and ready for business.

M

VisibilityIQ™ OneCare™ 

VisibilityIQ™ OneCare™ provides critical operational information to give you insight into key repair KPIs, service levels and repair service performance.

Free to customers with a Zebra OneCare™  active contract.

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