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Device Tracker Support

Device tracker icon

Device Tracker is a cloud-hosted software solution used to track Zebra Android mobile devices, find missing devices and help prevent device inventory shrinkage. The Device Tracker Solution is comprised of:

Device Tracker Cloud Server that is Zebra managed. All devices deployed with the Device Tracker Client Software will communicate with and provide data to the server so that the Administrators, Site Managers, and Associates can manage the availability and accessability of their devices.

Device Tracker Client Software that runs on all Zebra Android Mobile devices that are tracked. It enables the client device to send location updates to the Device Tracker cloud-server which enables finding lost devices by utilizing the BLE beaconing system and remote alarms on the lost device.

Device Tracker is supported on Zebra devices running Android Oreo or higher. For a detailed list of supported devices please refer to TechDocs

For more information, documentation and developer assistance, please see: 

- DEVICE TRACKER DOWNLOAD (ANDROID OREO, A10, A11)

Versions

 

+

5.6.0

Release Date: 

September 2023

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 5.6 Release Notes Download 158 KB

Software

DeviceTracker_5.6.000.1200.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 12 MB
EnterpriseLoginScreen_1.0.0.562.apk

This is a Pre-Release mobile client application that performs SSO authentication for Device Tracker’s Checkin/Checkout feature. This optional app prevents unauthorized users from accessing the device. It will be formally released in the next few months.

 Download 4 MB

+

5.5.0

Release Date: 

August 2023

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 5.5 Release Notes Download 166 KB

Software

DeviceTracker_5.5.001.1193.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 12 MB
EnterpriseLoginScreen_1.0.0.562.apk

This is a Pre-Release mobile client application that performs SSO authentication for Device Tracker’s Checkin/Checkout feature. This optional app prevents unauthorized users from accessing the device. It will be formally released in the next few months.

 Download 4 MB

+

5.4.0

Release Date: 

July 2023

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 5.4 Release Notes Download 167 KB

Software

DeviceTracker_5.4.001.1187.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 11 MB
EnterpriseLoginScreen_1.0.0.513.apk

This is a Pre-Release mobile client application that performs SSO authentication for Device Tracker’s Checkin/Checkout feature. This optional app prevents unauthorized users from accessing the device. It will be formally released in the next few months.

 Download 4 MB

+

5.3.0

Release Date: 

June 2023

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 5.3 Release Notes Download 176 KB

Software

DeviceTracker_5.3.001.1169.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 11 MB
EnterpriseLoginScreen_1.0.0.513.apk

This is a Pre-Release mobile client application that performs SSO authentication for Device Tracker’s Checkin/Checkout feature. This optional app prevents unauthorized users from accessing the device. It will be formally released in the next few months.

 Download 4 MB

+

5.2.0

Release Date: 

July 2022

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 5.2 Release Notes Download 218 KB

Software

DeviceTracker_5.2.000.1136.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 10 MB

+

5.1.0

Release Date: 

June 2022

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 5.1 Release Notes Download 235 KB

Software

DeviceTracker_5.1.000.1115.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 9 MB

+

5.0.0

Release Date: 

April 2022

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 5.0 Release Notes Download 233 KB

Software

DeviceTracker_5.0.000.1042.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 9 MB

+

4.2.0

Release Date: 

August 2021

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 4.2 Release Notes Download 119 KB

Software

DeviceTracker_4.2.000.1196.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 5 MB

+

4.1.0

Release Date: 

January 2021

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 4.1 Release Notes Download 167 KB

Software

DeviceTracker_4.1.0.1002.apk

Device Tracker Client APK which will be deployed on supported Android devices

 Download 4 MB

+

4.0.0

Release Date: 

December 2020

Device Compatibility

Please review below table for compatible devices:

Documentation

Device Tracker 4.0 Release Notes Download 170 KB

Software

Device Tracker Client Software

Device Tracker Client APK which will be deployed on supported Android devices

 Download 4 MB

DEVICE TO VERSION/OPERATING SYSTEM COMPATIBILITY

 

The table below lists Device Tracker compatible devices (and respective operating systems).

+ VERSION 5.6.0 COMPATIBILITY

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device tracker supported devices list: 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11) Android 13
EC50      X# X#  
ET51     X  
MC22   X    
MC27   X    
MC3300 X+      
MC3300AX     X+  
MC3300X   X X+  
MC93 X X X  
TC21   X X X
(BSP 13-18-19.00-TG-U00 or later)
TC26   X X X
(BSP 13-18-19.00-TG-U00 or later)
TC51 X+      
TC52 X+ X+ X+ X+
(BSP 13-18-19.00-TG-U00 or later)
TC52AX     X+ X+
(BSP 13-18-19.00-TG-U00 or later)
TC52X   X+ X+ X+
(BSP 13-18-19.00-TG-U00 or later)
TC53     X+
(BSP 11-15-23.00-RG-U00 or later)
 
TC56 X+      
TC57X   X+ X+  
TC58     X+
(BSP 11-15-23.00-RG-U00 or later)
 
TC72 X X X X
(BSP 13-18-19.00-TG-U00 or later)
TC73     X+  
TC78     X+  
TC77     X X
(BSP 13-18-19.00-TG-U00 or later)
TC75x X      

Enterprise Login Screen supported devices list:

Device Version (1.0)
EC50 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC22 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC27 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC93 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC21 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC26 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC52 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC52AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC52X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC53 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC58 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC72 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC73 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC77 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC78 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
WT6300 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)

+ VERSION 5.5.0 COMPATIBILITY

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device tracker supported devices list: 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11) Android 13
EC50      X# X#  
ET51     X  
MC22   X    
MC27   X    
MC3300 X+      
MC3300AX     X+  
MC3300X   X X+  
MC93 X X X  
TC21   X X X
(BSP 13-18-19.00-TG-U00 or later)
TC26   X X X
(BSP 13-18-19.00-TG-U00 or later)
TC51 X+      
TC52 X+ X+ X+ X+
(BSP 13-18-19.00-TG-U00 or later)
TC52AX     X+ X+
(BSP 13-18-19.00-TG-U00 or later)
TC52X   X+ X+ X+
(BSP 13-18-19.00-TG-U00 or later)
TC53     X+
(BSP 11-15-23.00-RG-U00 or later)
 
TC56 X+      
TC57X   X+ X+  
TC58     X+
(BSP 11-15-23.00-RG-U00 or later)
 
TC72 X X X X
(BSP 13-18-19.00-TG-U00 or later)
TC73     X+  
TC78     X+  
TC77     X X
(BSP 13-18-19.00-TG-U00 or later)
TC75x X      

Enterprise Login Screen supported devices list:

Device Version (1.0)
EC50 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC22 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC27 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC93 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC21 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC26 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC52 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC52AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC52X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC53 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC58 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC72 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC73 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC77 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
A13 (*Supported in BSP 13-18-19.00-TG-U00 and above)
TC78 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
WT6300 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)

+ VERSION 5.4.0 COMPATIBILITY

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device tracker supported devices list: 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11)
EC50      X# X#
ET51     X
MC22   X  
MC27   X  
MC3300 X+    
MC3300AX     X+
MC3300X   X X+
MC93 X X X
TC21   X X
TC26   X X
TC51 X+    
TC52 X+ X+ X+
TC52AX     X+
TC52X   X+ X+
TC53     X+
(BSP 11-15-23.00-RG-U00 or later)
TC56 X+    
TC57X   X+ X+
TC58     X+
(BSP 11-15-23.00-RG-U00 or later)
TC72 X X X
TC73     X+
TC78     X+
TC77     X
TC75x X    
WT6300   X X

Enterprise Login Screen supported devices list:

Device Version (1.0)
EC50 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC22 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC27 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC93 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC21 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC26 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC52 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC52AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC52X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC53 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC58 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC72 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC73 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC77 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC78 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
WT6300 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)

+ Version 5.3.0 Compatibility

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device tracker supported devices list: 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11)
EC50      X# X#
ET51     X
MC22   X  
MC27   X  
MC3300 X+    
MC3300AX     X+
MC3300X   X X+
MC93 X X X
TC21   X X
TC26   X X
TC51 X+    
TC52 X+ X+ X+
TC52AX     X+
TC52X   X+ X+
TC53     X+
(BSP 11-15-23.00-RG-U00 or later)
TC56 X+    
TC57X   X+ X+
TC58     X+
(BSP 11-15-23.00-RG-U00 or later)
TC72 X X X
TC73     X+
TC78     X+
TC77     X
TC75x X    
WT6300   X X

Enterprise Login Screen supported devices list:

Device Version (1.0)
EC50 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC22 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC27 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC3300X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
MC93 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC21 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC26 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC52 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC52AX A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC52X A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC53 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC58 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC72 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC73 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
TC77 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)
TC78 A11 (*Supported in BSP 11-19-15.00-RG-U00-STD-ATH-04 and above)
WT6300 A11 (*Supported in BSP 11-33-08.00-RG-U00-STD-HEL-04 and above)

+ Version 5.2.0 Compatibility

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11)
EC50      X# X#
ET51     X
MC22   X  
MC27   X  
MC3300 X+    
MC3300AX     X+
MC3300X   X X+
MC93 X X X
TC21   X X
TC26   X X
TC51 X+    
TC52 X+ X+ X+
TC52AX     X+
TC52X   X+ X+
TC53     X+
(BSP 11-15-23.00-RG-U00 or later)
TC56 X+    
TC72 X X X
WT6300   X X

+ Version 5.1.0 Compatibility

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11)
EC50      X# X#
MC22   X  
MC27   X  
MC3300 X+    
MC3300AX     X+
MC3300X   X X+
MC93 X X  
TC21   X X
TC26   X X
TC51 X+    
TC52 X+ X+ X+
TC52AX     X+
TC52X   X+ X+
TC56 X+    
TC72 X X X

+ Version 5.0.0 Compatibility

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11)
EC50      X# X#
MC22   X  
MC27   X  
MC3300 X+    
MC3300AX     X+
MC3300X   X X+
MC93 X X  
TC21   X  
TC26   X  
TC51 X+    
TC52 X+ X+ X+
TC52AX     X+
TC52X   X+ X+
TC56 X+    
TC72 X X X

+ Version 4.2.0 Compatibility

+  Denotes devices with battery-based secondary BLE
Denotes devices with device-based secondary BLE

 

Device Android 8.0 (Oreo)
Android 10.x (A10)
Android 11.x (A11)
EC50      X# X#
MC22   X  
MC27   X  
MC3300 X+    
MC3300AX     X+
MC3300X   X  
MC93 X X  
TC21   X  
TC26   X  
TC51 X+    
TC52 X+ X X
TC52AX     X+
TC56 X+    
TC72 X X X

+ Version 4.1.0 Compatibility

Device Android 8.0 (Oreo)
Android 10.x (A10)
EC50   X
MC22   X
MC27   X
MC3300 X  
MC3300x   X
MC93 X X
TC21   X
TC26   X
TC51 X  
TC52 X X
TC56 X  
TC72 X X

+ Version 4.0.0 Compatibility

Device Android 8.0 (Oreo)
Android 10.x (A10)
TC51 X  
TC52 X X
TC72 X X

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