Device Diagnostic Tool

The Device Diagnostic Tool is a powerful and friendly utility that determines the health of your Zebra Mobile Computer, enabling our Device Diagnostic Service. Where appropriate, Zebra Help Desk will use the Tool for troubleshooting device issues, relying on the results to provide you with the most optimum steps to reach a prompt resolution. 

Legend:

Device Diagnostic Tool for Lollipop, Marshmallow and Nougat

Download the latest version at:

AppGallery

 

Device Diagnostic Tool for Android KitKat

Installation Requirements

Please refer to the Release Notes Document.

Versions

Version 1.3.8 Version Release Date: July 2015

Device Compatibility

Please refer to the Release Notes Document for up to date Device Models supported.

Documentation

Guide to Zebra Device Diagnostic Tool for ANDROID V1.0 Download 922 KB
Zebra Diagnostic Tool Android Staging Barcode Download 6 KB
Zebra OneCare Device Diagnostic Service Release Notes (ANDROID) Download 654 KB

Software

Dev_Diag_Tool_for_Android_092415.apk

APK file

 Download 872 KB

Device Diagnostic Tool for Windows CE 5.0, 6.0, 7.0 and Windows Mobile 6.5

Installation Requirements

Please refer to the Release Notes Document.

Versions

Version 1.3.8 Version Release Date: July 2015

Device Compatibility

Please refer to the Release Notes Document for up to date Device Models supported.

Documentation

Device Diagnostic Tool User Guide Download 956 KB
Zebra OneCare Device Diagnostic Service Release Notes Download 678 KB
ZebraDiagnosticTool_Staging_Barcode.pdf Download 11 KB

Software

Required DLL for former PSION Mobile Computers.zip

 Download 10 KB
Zebra PSION_Dev_Diag_EXTENSIONS.cab

CAB file

 Download 35 KB
ZebraDeviceDiagTool.1.3.8.cab

CAB file

 Download 96 KB

ZEBRA ONECARE

For maximum uptime and availability, we can help your business ensure its Zebra mobile computers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure are online and ready for business.

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REQUEST A REPAIR

Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.

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