Recent Repair Address Changes
Zebra continues to make important changes affecting the repair of devices in some countries. These changes reflect ongoing efforts to provide best in-class support and repair to our customers.
Please note the following additional important information:
- All repairs must be authorized by Zebra and be accompanied by an authorization (RMA) number
- Always use the shipping instructions Zebra provides with your authorization
- Please discard any pre-printed labels you may have with the old address
Should you have any questions about these changes, please contact your Zebra Representative.
EMEA
+ Egypt
Beginning April 19, 2023, please send your Zebra mobile computers, scanning devices, and printers to our repair center at the address below:
Zebra Service Centre
C/O Union for repair and service (Dr. Union)
Plot 16, Block 12016
The Egyptian German Industrial Complex, Street 90, Industrial Zone
Obour City
Egypt
+ Spain
Beginning April 1st, 2024, please send your mobile devices, scanners, and tablets that require repair to our new address of consolidation HUB in Spain:
DHL Same Day C/O Zebra consolidation
REX - WHS
Paseo de las flores 27 Nave 7
28823 Coslada
Madrid
Spain
APAC
+ Bangladesh
Effective February 1, 2024, please send your Zebra printers which require repair, as well as faulty printheads (for printhead claims*) to the following location:
Zebra Service Center
c/o Highpoint Service Network Sdn. Bhd.
No. 1 Jalan TP6
Sime UEP Industrial Park
47600 Subang Jaya
Selangor
Malaysia
*Note: Printer Repair Specialization members do not need to return faulty printheads to the Zebra depot when they make printhead claims; all other partners must return faulty printheads to the Zebra depot when they make printhead claims.
+ Sri Lanka
Effective February 1, 2024, please send your Zebra printers which require repair, as well as faulty printheads (for printhead claims*) to the following location:
Zebra Service Center
c/o Highpoint Service Network Sdn. Bhd.
No. 1 Jalan TP6
Sime UEP Industrial Park
47600 Subang Jaya
Selangor
Malaysia
*Note: Printer Repair Specialization members do not need to return faulty printheads to the Zebra depot when they make printhead claims; all other partners must return faulty printheads to the Zebra depot when they make printhead claims.