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Recent Repair Address Changes

Zebra continues to make important changes affecting the repair of devices in some countries. These changes reflect ongoing efforts to provide best in-class support and repair to our customers.

Please note the following additional important information:

  • All repairs must be authorized by Zebra and be accompanied by an authorization (RMA) number
  • Always use the shipping instructions Zebra provides with your authorization
  • Please discard any pre-printed labels you may have with the old address

Should you have any questions about these changes, please contact your Zebra Representative.

EMEA 

+ Egypt

Beginning April 19, 2023, please send your Zebra mobile computers, scanning devices, and printers to our repair center at the address below:

Zebra Service Centre
C/O Union for repair and service (Dr. Union)
Plot 16, Block 12016
The Egyptian German Industrial Complex, Street 90, Industrial Zone
Obour City
Egypt

APAC

+ Bangladesh

Effective February 1, 2024, please send your Zebra printers which require repair, as well as faulty printheads (for printhead claims*) to the following location:

Zebra Service Center
c/o Highpoint Service Network Sdn. Bhd.
No. 1 Jalan TP6
Sime UEP Industrial Park
47600 Subang Jaya
Selangor
Malaysia

*Note: Printer Repair Specialization members do not need to return faulty printheads to the Zebra depot when they make printhead claims; all other partners must return faulty printheads to the Zebra depot when they make printhead claims.

+ Sri Lanka

Effective February 1, 2024, please send your Zebra printers which require repair, as well as faulty printheads (for printhead claims*) to the following location:

Zebra Service Center
c/o Highpoint Service Network Sdn. Bhd.
No. 1 Jalan TP6
Sime UEP Industrial Park
47600 Subang Jaya
Selangor
Malaysia

*Note: Printer Repair Specialization members do not need to return faulty printheads to the Zebra depot when they make printhead claims; all other partners must return faulty printheads to the Zebra depot when they make printhead claims.