Wireless Insights サポート
Zebra Wireless Insight Advantage:
Proactively monitor and manage the end-to-end user experience on your network.
Wireless Insights Provides:
- Constant monitoring without performance degradation.
- Real application performance (not synthetic).
- Roaming performance metrics.
- Roaming root-cause analysis.
- Voice cell analysis with Mean Opinion Score (MOS) quality.
- Location-issue tracking using 802.11mc/FTM.
- Access to the device's true MAC and wireless details.
- Packet capture.
Wireless Insights Delivers:
- Actionable insights: Use data from across the network and fleet to help resolve infrastructure issues.
- Easy root cause analysis: Correlate network and client events and reduce disruption.
- Visibility: Pinpoint the exact location of performance degradation.
Data-Driven Insights
Zoom into thousands of devices to view real-time performance and determine connectivity issues.
Pinpoint the exact location of where the performance degradation is happening within your organization.
See the end-to-end experience and identify the root cause of issues between device, network, and application.
Immediate alerts if a change created an issue and historical benchmarks identifying the impact of software or configuration changes.
Automated centralized packet capture and data, avoiding needless site visits and phone calls.
Links to the Zebra's Partners utilizing Wireless Insights:
+ Video - Aruba User Experience Insights (UXI) Dashboard
+ Videos - Extreme Intuitive Insights (EII) Dashboard
+ ドキュメント
+ Wireless Insights Features
サービス/機能 | Zebra Wireless Insights | 汎用Androidエージェント |
合成テスト | ![]() |
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実際の(合成ではない)アプリケーションのパフォーマンス | ![]() |
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パケット分析によるローミングパフォーマンスおよび根本原因分析(Android OSでは利用不可) | ![]() |
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802.11mcを使用しての位置・問題追跡 | ![]() |
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永続的なデバイス識別子(Android OS A11+により非表示)へのアクセス | ![]() |
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サービスによってデバイスのパフォーマンスが変わらない* | ![]() |
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パケットキャプチャ | ![]() |
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*汎用エージェントはデバイスのローミング動作とバッテリーのパフォーマンスに影響を与えることがあります
+ Device Compatibility for Android 13
Wireless Insights Service comes preloaded and requires a license for the following supported devices:
WiFi6EデバイスのAndroid 13用Wireless Insights | Wireless Insights for Android 13 on Wifi6 devices | Wireless Insights for Android 13 on Wifi5 devices | |
Android 13 (GMS) Requires build 13-09-16 or later |
TC53, TC73 | ||
Android 13 (GMS) Requires build 13-11-17 or later そして Mobility DNA Enterpriseライセンスが必要 |
TC22, TC27 | ||
Android 13 (GMS) Requires build 13-15-24 or later そして Mobility DNA Enterpriseライセンスが必要 |
TC21, TC21-HC, TC26, TC26-HC |
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Android 13 (GMS) Requires build 13-18-19 or later |
TC52ax、TC52ax-HC | CC600, CC6000, PS20, TC52, TC52-HC, TC52x, TC52x-HC, TC57, TC57x, TC72, TC77, WT6300 |
+ DEVICE COMPATIBILITY for ANDROID 11, 10, and Oreo
Wireless Insights Service comes preloaded and requires a license for the following supported devices:
WiFi6EデバイスのAndroid 11用Wireless Insights | Wireless Insights for Android 11 on Wifi6 devices | Wireless Insights for Android 11 on Wifi5 devices |
Android 10用Wireless Insights | Wireless Insights for Android Oreo | |
Android 11 (GMS) ベースビルド11-17-16.00-RG-U00-STD-ATH-04以降が必要 |
TC53, TC58 TC73、TC78 |
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Android 11 (GMS) |
TC52ax、TC52ax-HC、MC3300ax | ||||
Android 11 (GMS) Requires build 11-17-20 or later |
ET40、ET40-HC、ET45、ET45-HC | ||||
Android 11 (GMS) ベースビルド11-16-05.00-RGおよびLifeGuard 83以降が必要 |
CC600、CC6000、EC30、EC50、EC55、ET51、ET56、L10A、MC3300x、MC3330xR、MC3390xR、MC9300、PS20、TC52、TC52-HC、TC52x、TC52x-HC、TC57、TC57x、TC72、TC77、TC8300、VC8300、WT6300 | ||||
Android 11 (GMS) ベースビルド11-16-05.00-RGおよびLifeGuard 83以降が必要 そして |
MC2200、MC2700、TC21、TC21-HC、TC26、TC26-HC | ||||
Android 10 (GMS) ベースビルド10-16-10.00-QGおよびLifeGuard 104以降が必要 |
CC600、CC6000、EC30、ET51、ET56、L10A、MC3300x、MC3330xR、MC9300、PS20、TC52、TC52-HC、TC52x、TC52x-HC、TC57、TC72、TC77、TC8300、VC8300、WT6300 | ||||
Android 10 (GMS) ベースビルド10-16-10.00-QGおよびLifeGuard 104以降が必要 そして |
MC2200、MC2700、TC21、TC21-HC、TC26、TC26-HC | ||||
Android Oreo (GMS) Requires base build 02-52-21 with LifeGuard U05 or later |
MC3300、MC3300R、TC51、TC51-HC、TC56、TC70x、TC75x、VC80X |