Use Case

Optimizing labor allocation while supporting compliance


Retailers struggle to accurately match labor schedules with customer volume, employee preferences, skill sets, holidays, and shifts in demand. Workcloud Scheduling, Workcloud Timekeeping, TC22/TC27 Mobile Computers, and ET40/ET45 Enterprise Tablets address this by aligning staff shifts with demand and navigating complex regulations.

Leverage Zebra's Workcloud Shift to improve how retail teams communicate and approve schedule changes, giving employees the tools they need to manage their work-life balance. Associates can use their mobile computer to submit and track day-off requests, view leave balances, and receive manager feedback directly from the sales floor.

Navigating labor scheduling and compliance

Businesses in the retail industry constantly struggle to accurately align labor schedules with shifting customer demand. The root causes of this challenge often stem from manual scheduling errors, scheduling conflicts, and a lack of visibility into employee skillsets or certifications. It is also difficult to comply with numerous labor laws that change by country, state, and locality. Without a clear view of workforce availability and an easy way to account for complex labor laws, managers face significant difficulty adapting to unexpected changes while maintaining adequate coverage on the floor.

The negative consequences of these staffing mismatches are severe. Costly overstaffing leads to unoptimized payroll expenses, while detrimental understaffing creates operational bottlenecks and poor customer service. Furthermore, relying on inaccurate time punches leaves retailers with high exposure to regulatory fines due to noncompliance with labor laws and predictability pay.

The labor scheduling and compliance solution

Workcloud Scheduling and Workcloud Timekeeping paired with TC22/TC27 Mobile Computers and ET40/ET45 Enterprise Tablets address complex staffing difficulties directly. These intelligent applications and rugged devices operate cohesively to optimize labor spend by properly aligning labor with demand. Together, they actively prevent staffing mismatches and reduce manual administrative burden while natively providing rules-based guardrails. This unified ecosystem prevents noncompliant time entries, allowing your operations to adapt to workforce changes while severely limiting the risk of costly regulatory fines.

Potential benefits

By resolving manual scheduling errors and implementing strict compliance guardrails with Zebra solutions, your business transitions from operational uncertainty to consistent productivity. You secure tangible financial outcomes while fostering a highly engaged workforce.

Decrease labor spend by 3-7% 

by properly aligning available staff with actual customer demand

Decrease non-compliance fines by up to 60%

through rules-based timekeeping that actively blocks invalid punches

 

 

How the solution works

Empower your sales floor associates with Zebra TC22/TC27 Mobile Computers, allowing them to instantly view schedules, request time off, and swap shifts while on the go. This device combines a familiar smartphone-style design with enterprise-class durability and barcode scanning, keeping your entire workforce connected and informed.

Anticipate labor needs with intelligent forecasting

Workcloud Scheduling can process historical data and predict staffing needs. This centralized, cloud-based solution uses AI-powered forecasting and automated scheduling to accurately match shifts with customer demand. It seamlessly factors in individual employee preferences, specific skillsets, and required certifications. By proactively adapting to workforce changes, this platform prevents scheduling mismatches and significantly reduces the manual administrative burden previously placed on store managers.

Connect floor staff with rugged mobile connectivity

Once schedules are generated, managers and employees need immediate access on the sales floor. Associates use TC22/TC27 Mobile Computers to view upcoming schedules, request time off, and swap shifts on the go. Delivering familiar smartphone styling alongside enterprise-class durability with IP68 sealing, they offer robust barcode scanning and business features. This reliable hardware withstands everyday drops and spills, keeping your entire workforce connected and informed throughout their shifts.

Retail employee clocking in using Zebra ET4x

Validate shift punches with automated guardrails

Managing actual hours worked requires strict adherence to legal standards. Workcloud Timekeeping provides rules-based timekeeping that actively blocks noncompliant time entries before they are recorded. It accounts for complex labor laws natively and integrates directly with your scheduling platform to build a cohesive labor management ecosystem. By automatically validating every punch against scheduled shifts and regulatory requirements, it eliminates inaccurate payroll data and prevents accidental legal violations.

Deploy secure stations for physical time clocks

To facilitate those compliant punches, facilities require securely stationed terminals for associate clock-ins. Associates interact directly with ET40/ET45 Enterprise Tablets as they begin and end their shifts. Built specifically for business use, they feature a multi-year lifecycle, sustained availability, and rapid Wi-Fi 6 connectivity. This robust construction eliminates the hidden replacement costs commonly associated with consumer-grade alternatives, providing a permanent and reliable fixture for daily workforce management tasks.

Optimizing workforce investments and compliance

This deployment minimizes financial penalties while maximizing operational efficiency. Accurately matching your labor force to customer volume reduces wasteful spending and fosters a resilient environment ready to handle evolving industry regulations.

Let's discuss how Zebra's solution can work for you

Note:

Use case figures, savings estimates and images are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.