Important Message to PrintServer II Customers

February 11, 2009

Zebra Technologies is focused on delivering high-quality products and services. We have determined a potential anomaly on a Zebra ZebraNet PrintServer II Ethernet connectivity device (PSII). This anomaly can sporadically result in a character being dropped or missing from a print job. To ensure our printers deliver optimum reliability in performance, we are issuing a mandatory firmware upgrade notice for the affected PSII product.

The firmware upgrade is required for any printer with either an internal or external PrintServer II. It is not required for units with a ZebraNet 10/100 Print Server. If you are not sure whether you have a printer with a PSII installed, a complete listing of affected products is noted in the right hand column.

All printers with a PrintServer II should be upgraded with new PrintServer II firmware. The firmware is provided free of charge, and is located on Zebra's Web site www.zebra.com under "Support & Downloads." Easy-to-use instructions are provided, and the download only takes a few minutes. The corrected version of PSII firmware is Version 7.05.

If you are unable to upgrade your PrintServer II firmware immediately, then the affected printer should be placed out of service or a visual inspection of each print job is recommended until the firmware upgrade is completed.

We regret any inconvenience this may cause you. Zebra remains committed to providing you with solutions and services of the highest quality.

Upgrade to PrintServer II Firmware V7.05


Mandatory firmware upgrade required for the following products 

Desktop Printers with PSII

  • 2824-xx4xx-xxxx
  • 282Z-xx4xx-xxxx
  • 2844-xx4xx-xxxx
  • 284Z-xx4xx-xxxx
  • 3842-xx4xx-xxxx
  • 384Z-xx4xx-xxxx
  • R284-xx4xx-xxxx

External PSII

  • P/N G46692 External PrintServer II
  • P/N 46692 External PrintServer II

Tabletop Printers with PSII

XiII

  • 090-68x-xxxxx
  • 090-48x-xxxxx
  • 140-48x-xxxxx
  • 170-48x-xxxxx
  • 220-48x-xxxxx

 

 

XiIII

  • 090-13x-xxxxx
  • 090-17x-xxxxx
  • 090-18x-xxxxx
  • 096-13x-xxxxx
  • 096-17x-xxxxx
  • 096-18x-xxxxx
  • 140-13x-xxxxx
  • 140-17x-xxxxx
  • 140-18x-xxxxx
  • 170-13x-xxxxx
  • 170-17x-xxxxx
  • 170-18x-xxxxx
  • 220-13x-xxxxx
  • 220-17x-xxxxx
  • 220-18x-xxxxx

 

 

  • R40-13x-xxxxx
  • R40-17x-xxxxx
  • R40-18x-xxxxx

 

 

105SL

  • 105xx-xxxx-xx3x
  • 105xx-xxxx-xx6x

 

 

Z-Series

  • Z4Mxx-xxxx-xx2x
  • Z6Mxx-xxxx-xx2x
  • R4Mxx-xxxx-xx2x

 

 

 

XiIII+

  • 090-74x-xxxxx
  • 090-76x-xxxxx
  • 090-77x-xxxxx
  • 096-74x-xxxxx
  • 096-76x-xxxxx
  • 096-77x-xxxxx
  • 11x-74x-xxxxx
  • 11x-76x-xxxxx
  • 11x-77x-xxxxx
  • 140-74x-xxxxx
  • 140-76x-xxxxx
  • 140-77x-xxxxx
  • 17x-74x-xxxxx
  • 17x-76x-xxxxx
  • 17x-77x-xxxxx

 

 

  • 22x-74x-xxxxx
  • 22x-76x-xxxxx
  • 22x-77x-xxxxx
  • H1x-74x-xxxxx
  • H1x-76x-xxxxx
  • H1x-77x-xxxxx
  • R1x-74x-xxxxx
  • R1x-76x-xxxxx
  • R1x-77x-xxxxx
  • R7x-74x-xxxxx
  • R7x-76x-xxxxx
  • R7x-77x-xxxxx

 

 

PAX2 & PAX3

  • 17xBx8x-xxxxx
  • 17xCx8x-xxxxx
  • 11xCx8x-xxxxx

custom desktop printers with PSII

  • 120563-001 LP2844 Rx TaSCO WAL-MART
  • 120563-002 LP2844 PBC WALMART
  • 120564-001 WALMART LP2844 PRTL CTTR PRNTR
  • 120564-002 WALMART LP2844 FULL CTTR PRNTR
  • 120599-006 FEDEX LP2844PSAT,ENET,110V
  • 120602-002 R2844-Z ENVISION ENET
  • 120603-003 H 2824Z-ES WRISTBAND PRINTER
  • 120607-001 UA LP3844Z 110/220V ENET STD
  • 120618-006 FDX LP2348 PLUS,SEU,STD,110V
  • 120618-007 FDX LP2348 PLUS,SEU,STD,220V
  • 120618-016 FDX LP2348+,PSU ENET,T-AWARD
  • 120618-106 FDX APAC LP2348 PLUS,SEU 110V
  • 120618-107 FDX APAC LP2348 PLUS,SEU 220V
  • 120670-006 DHL LP2348+,ENET
  • 120670-106 DELL-DHL LP2348+,ENET
  • 120695-001 LP2844,ZNET,ADV AUTO PARTS
  • 120707-111 SABRE APS-1 LP284Z-E SNSR CNTR
  • 120728-001 TLP2824,ZNET,WAL-MART
  • 120747-006 FEDEX LP2844PSAT,ENET,110V
  • 120747-007 FEDEX LP2844PSET,ENET,220V
  • 120747-016 FEDEX LP2844PSAT,ENET,T-AWARDS
  • 120747-121 FEDEX APAC LP2844 CHINA ENET
  • 120749-006 FDX LP2348 PLUS,SEU,STD,110V
  • 120749-007 FDX LP2348 PLUS,SEU,STD,220V
  • 120749-016 FDX LP2348+,PSU ENET,T-AWARDS
  • 120749-106 FDX APAC LP2348 PLUS,SEU 110V
  • 120749-107 FDX APAC LP2348 PLUS,SEU 220V
  • 120750-006 DHL LP2348+,ENET
  • 120750-106 DELL-DHL LP2348+,ENET
  • 120778-001 LP2844Z ZNET,EUROPCAR
  • 120779-001 LP3844Z,WALGREENS ENET CUTTER
  • 120802-001 TLP2844Z,ZNET,F/W ASP-ZBI
  • 120805-001 LP284Z,SER/USB/ZNET,LNLS,UPS
  • 120808-001 LP2824Z,TRU
  • 120812-001 TLP2844Z PUH ZNET

Spare Kits with PSII

DESKTOP Spares Kits with PSII

  • G105902-198 KIT,MAIN PCBA,STD,S/ENET
  • G105902-200 KIT,MAIN PCBA,ASIAN S/ENET
  • G105902-206 KIT,2348+,ENET,PCBA
  • G105910-123 KIT,PRINTSERVERIL DTRBD
  • G105910-140 KIT,MAIN PCBA STD,S/ENET
  • G105910-143 KIT,MAIN PCBA ASIAN,S/ENET
  • G105910-167 KIT,PCBA,ENET,WALMART
  • G105916-005 KIT,MAIN PCBA,STD,S/ENET/U
  • G105916-007 KIT,MAIN PCBA,FULL S/ENET/U
  • G105916-010 KIT,MAIN PCBA,STD,S/ENET
  • G105916-012 KIT,MAIN PCBA,FULL S/ENET
  • G105917-002 KIT,MAIN PCBA,STD,S/ENET
  • G105917-004 KIT,MAIN PCBA,FULL,S/ENET
  • G105929-003 KIT,MAIN PCBA,STD SER/ENET
  • G105929-006 KIT,MAIN PCBA,FULL SER/ENET

TABLETOP Spares Kits with PSII

  • 47789 KIT PSII 110PAX
  • 48516M KIT UPGRADE XI II XI III
  • 48632 KIT WIRELESS W INT PS
  • G46689 KIT UPGRADE ZEBRANET II INT
  • 48517M KIT UPGRADE XI II XI III EXT
  • G46692 KIT UPGRADE ZEBRANET II EXT
  • 46689 KIT UPGRADE ZEBRANET II INT
  • 48633 WIRELESS OPT W EXT PRINTSERVER
  • 78206 Kit Opt Int PS2 ZXM+
  • G78206 Kit Opt Int PS2 ZXM+