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XSLATE R12 Support



Zebra is no longer offering this product for sale. The product resources are provided below for your use and convenience. Please note that Customer Support will not be available after the Service and Support Discontinuation date. If you require additional support, please contact a Zebra Authorized Service Provider.

Last Sale Date: April 5, 2021
Service and Support Discontinuation Date: October 7, 2026

XSLATE R12 tablets



Software that is essential for operating and connecting this device. 

OS Reflash Image

The Zebra Entitlement Verification Team provides access to the necessary Windows file to reflash the XSLATE R12 device.

Please complete the request form to obtain a copy of this file. 

Note: Only the originally purchased Operating System will activate via hardware embedded license.

I agree to and accept the above terms and conditions.

Companion Keyboard Software


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Additional Resources

Useful links and resources to enhance your experience.

Support Content

Join our community discussion forum where you can connect with Zebra users and ambassadors from around the globe.

Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.