Top Asia Pacific Hotels Rely on Motorola Solutions for High Performance Wireless Solutions to Enhance Guest Loyalty and Brand Equity

This press release was issued by Motorola Solutions Enterprise business prior to its acquisition by Zebra Technologies on Oct. 27, 2014. 

Singapore, March 14, 2013 - The Hospitality industry is increasingly under pressure from guests to have a sophisticated in-room High Speed Internet Access (HSIA) experience. An experience that falls short is seen as being adverse to a brand’s reputation. Motorola Solutions (NYSE: MSI) in 2012 helped several top hotels meet this rising guest expectation with its high performance wireless solutions. The company delivered close to 100 projects in top hotels managed by the world’s top 20 international hotel chains and leading domestic brands in the high growth Asian markets such as China, India and Southeast Asia.

The success for this can be attributed to Motorola Solutions’ award-winning WiNG5 Wi-Fi solutions. Designed to maximise 802.11n technology, it distributes the intelligence to the network’s edge to access points that are at the periphery of the network. Its portfolio of Wi-Fi products, some of which are designed from ground up for the hospitality sector, deliver distinctive investment assurance through very high levels of reliability and superior performance. This strength is also recognised by some of the top hospitality sector system integrators who partner with Motorola Solutions

Key Facts:
- Motorola Solutions has created wireless Access Points (AP) such as the 2012 Edison Best Product Award winning AP6511 ‘n’ Wall Plate solution that is fast gaining popularity among hospitality customers. A perfect fit for hotels, it allows for an easy “plug and play” deployment within minutes at any location to support consistent high bandwidth requirements. Designed especially for hotels, dormitories, and apartment buildings, the AP uses existing CAT 5/6 cabling to cover multiple rooms with minimal site planning. A single AP6511 can serve as a controller for up to 24 dependant 6511 APs to deliver high cost efficiency.
- WiNG5 architecture is central to Motorola’s Wi-Fi portfolio of switches and APs, including the Guinness Record setting AP7131. WiNG5 distributes the intelligence to the access points at the periphery of the network to ensure efficient network bandwidth utilisation, reduce or even eliminate network bottlenecks at the controller and ensure consistent availability of adaptive and self-healing capabilities throughout the network.
- Tolly, the industry’s premier independent testing and strategic consulting organisation, has a report that compares several competing solutions for remote branch office environments, and concluded that WiNG5 architecture is best-in-class and delivered unique differentiation across several critical parameters.
- Wireless networks in hotels facilitate applications such as wireless tableside ordering and payment, queue busting, mobile check-in, mobile concierge, mobile asset tracking and mobile engineering staff, etc. Hotels can deploy these applications to improve supply chain efficiency, employee productivity, and enable real time voice and data communication to deliver information and intelligence that has transformative value to decision makers.

Paul Blinkhorn, Vice President – Channels, Asia and Middle East, Motorola Solutions 
“2012 was a year when we made deep inroads into the key high growth hospitality markets in the Asia Pacific region. Our HSIA wireless solutions were chosen by some of the top hotels in the industry to help them deliver impeccable guest experience. With Asia continuing to remain an attractive business and leisure destination, hotels are looking for companies that can be the single source for all their business-critical mobility needs, and have the understanding of what it takes to build reputation and loyal customers.
At Motorola Solutions, we are poised for this growth trend. Our portfolio includes best-in-class applications, and a full suite of services to address every aspect of a hotel’s mobility needs. We are known for our innovation, for example, we took the trusted and inconspicuous two-way radio and transformed it into the extraordinary SL1K, the world’s slimmest and lightest radio in its class – one that can easily be worn under a jacket for discreet use by the hotel’s front desk staff while it looks smart and is easy to use in front of the guest.”

Comprehensive Hospitality Solutions
Motorola Solutions offers complete mobility solutions for hospitality industry, with comprehensive portfolio that combines a range of purpose built devices such as mobile computers, two way radios, advanced data capture devices, intelligent wireless networks, software for centralized management of entire mobility solution, best-in-class applications from award-winning partner ecosystem, and a full suite of services to address every aspect— from planning, design and deployment to day-to-day technical support, industry expertise to drive best practices and offer the simplicity of a single accountable source for all.

Motorola Solutions in Global 100 list
Website: AP7131 sets Guinness Record
Website: 2012 Edison Best Product Award
: Motorola Solutions WLAN architecture is Best-in-class, says Tolly Report
Website: Mobility solutions for hospitality industry