GK420d Desktop Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Printer Parts | Labels, Ribbons, Tags
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
Important Notice
A recent Microsoft Windows update has been identified to cause the following issues when attempting to print to certain printers. If you’re experiencing these errors or other printing related issues, click on these links to learn more:
- Printers Unable to Print After Installing Windows Update
- Blue screen (BSOD) error "APC_INDEX_MISMATCH for win32kfull.sys
- Invalid Encryption Method" message when starting ZebraDesigner Professional 3
How-To-Videos
Drivers
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ZDesigner v. 5 Driver for Windows
Driver Version: 5.1.16.7398
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1290).
Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
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OLE for Retail POS (OPOS)
Version 1.14.1.110
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
Third-Party
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Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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V61.17.17Z (12/30/2013)
Latest Version
Download 2 MB View release notes
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ZDownloader
File download utility for use with Printer OS, Firmware and Service Packs
Download 22 MB View release notes
Unrestricted
Unrestricted
With Login
Demoware
Restricted
Subscription
Software
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Zebra Setup Utilities Printer Setup Utilities Support
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ZebraDesigner 3 Software Support
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ZebraDesigner 2 Software Support
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ZDownloader
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Printer Fonts
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ZebraDesigner for Developers 3 Software Support
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Example Files: WML, XML and ZBI
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Zebra Basic Interpreter (ZBI)
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ZebraNet Bridge Enterprise
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Airwatch Connector Support
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Example Files: Mirror
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PrintSecure Administration Files
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Profile Manager Enterprise Support
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SOTI MobiControl Connector Support
Developer Tools
Manuals
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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ZebraDesigner Fonts and Graphics Downloadr User Guide
13859L-002
Download 354 KB
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ZebraNet 10/100 Internal Print Server User Guide
Download 2 MB
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GK420d Руководство пользователя (ru)
980608-151
Download 4 MB
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GK420d Guide d’utilisation (fr)
980608-021 Rec.C
Download 3 MB
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GK420d Users Guide (en)
980608-001 Rev.C
Download 3 MB
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GK420d Guida per l'utente (it)
980608-051
Download 4 MB
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GK420d Podręcznik użytkownika (pl)
980608-141 Rev. C
Download 4 MB
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GK420d 用户指南 (zhcn)
980608-061 Rev. C
Download 4 MB
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GK420d 使用者指南 (zhtw)
980608-261
Download 5 MB
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GK420d Benutzerhandbuch (de)
980608-031 Rev.C
Download 3 MB
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GK420d ユーザー・ガイド (ja)
980608-071 Rev. C
Download 4 MB
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GK420d 사용자 안내서 (ko)
980608-081 Rev. C
Download 4 MB
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GK420d Quick Start Guide
P980601-007
Download 8 MB
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GK420d Podręcznik użytkownika (pl)
980608-091
Download 4 MB
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GK420d Guía del usuario (es)
980608-041 Rev.C
Download 4 MB
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Downloading EPL Asian Fonts (en)
56963L-002
Download 591 KB
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ZKDU Guía del usuario (es)
P1059693-041 Rev.A
Download 1 MB
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ZKDU Guide d'utilisation (fr)
P1059693-021 Rev.A
Download 1017 KB
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ZKDU Guida per l'utente (it)
P1059693-051 Rev.A
Download 1 MB
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KDU Plus User Guide (en)
980548-001 Rev. A
Download 3 MB
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ZKDU User’s Guide (en)
P1059693-001 Rev.A
Download 1 MB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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Zebra KDU Plus - User's Manual
980548-001 Rev. A
Download 3 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.
ZEBRA ONECARE™
For high productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.