GK420d Desktop Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Printer Parts | Labels, Ribbons, Tags
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
Important Notice
Microsoft identified an issue in a March 2021 Windows 10 update that caused the following error when attempting to print to certain printers from some applications. If you experience this error or other printing related issues, read the article to learn more:
Blue Screen Error (APC_INDEX_MISMATCH) When Attempting To Print On Windows 10
How-To-Videos
Reinigung
Schnittstelle anschließen
Auswechseln des Druckkopfs
Austausch der Walze
Anschließen des Netzteils
Drucken im Abziehmodus
Einlegen von Rollenmedien
Drucken eines Testetiketts
Reinigung des Druckkopfes
Impressão no modo de descolamento
Limpeza
Conexão da fonte de alimentação
Substituição do carretel
Colocação da mídia em rolo
Substituição da cabeça de impressão
Limpeza da cabeça de impressão
Impressão de uma etiqueta de teste
Conectar interface
Printing a Configuration Label
Printing in Dispense Mode
Replacing the Printhead
Cleaning the Printhead
Loading Roll Media
Printer Cleaning
Attaching the Power Supply
Connecting the Interface
Replacing the Platen
Chargement du rouleau
Nettoyage de la tête d’impression
Nettoyage
Impression d'une étiquette de test
Brancher interface
Impression en mode Peel (décollage)
Branchement de l'unité d'alimentation
Remplacement du cylindre
Remplacement de la tête d'impression
更换打印辊
连接电源
清洁打印头
在剥离模式下打印
打印测试标签
加载成卷介质
连接接口
更换打印头
清洁
Drivers
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OLE for Retail POS (OPOS)
Version 1.14.1.110
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1290).
Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
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ZDesigner v. 5 Driver for Windows
Driver Version: 5.1.16.7398
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
Third-Party
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Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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V61.17.17Z (12/30/2013)
Latest Version
Download 2 MB View release notes
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ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 29 MB View release notes
Unrestricted
Unrestricted
With Login
Demoware
Restricted
Subscription
Software
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Airwatch Connector Support
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Example Files: Mirror
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Example Files: WML, XML and ZBI
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Printer Fonts
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PrintSecure Administration Files
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Profile Manager Enterprise Support
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SOTI MobiControl Connector Support
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ZDownloader
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Zebra Basic Interpreter (ZBI)
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Zebra Setup Utilities Printer Setup Utilities Support
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ZebraDesigner 2 Software Support
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ZebraDesigner 3 Software Support
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ZebraDesigner for Developers 3 Software Support
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ZebraNet Bridge Enterprise
Developer Tools
Manuals
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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ZebraDesigner Fonts and Graphics Downloadr User Guide
13859L-002
Download 354 KB
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ZebraNet 10/100 Internal Print Server User Guide
Download 2 MB
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GK420d Руководство пользователя (ru)
980608-151
Download 4 MB
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GK420d Guide d’utilisation (fr)
980608-021 Rec.C
Download 3 MB
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GK420d Users Guide (en)
980608-001 Rev.C
Download 3 MB
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GK420d Guida per l'utente (it)
980608-051
Download 4 MB
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GK420d Podręcznik użytkownika (pl)
980608-141 Rev. C
Download 4 MB
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GK420d 用户指南 (zhcn)
980608-061 Rev. C
Download 4 MB
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GK420d 使用者指南 (zhtw)
980608-261
Download 5 MB
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GK420d Benutzerhandbuch (de)
980608-031 Rev.C
Download 3 MB
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GK420d ユーザー・ガイド (ja)
980608-071 Rev. C
Download 4 MB
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GK420d 사용자 안내서 (ko)
980608-081 Rev. C
Download 4 MB
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GK420d Quick Start Guide
P980601-007
Download 8 MB
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GK420d Podręcznik użytkownika (pl)
980608-091
Download 4 MB
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GK420d Guía del usuario (es)
980608-041 Rev.C
Download 4 MB
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Downloading EPL Asian Fonts (en)
56963L-002
Download 591 KB
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ZKDU Guía del usuario (es)
P1059693-041 Rev.A
Download 1 MB
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ZKDU Guide d'utilisation (fr)
P1059693-021 Rev.A
Download 1017 KB
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ZKDU Guida per l'utente (it)
P1059693-051 Rev.A
Download 1 MB
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KDU Plus User Guide (en)
980548-001 Rev. A
Download 3 MB
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ZKDU User’s Guide (en)
P1059693-001 Rev.A
Download 1 MB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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Zebra KDU Plus - User's Manual
980548-001 Rev. A
Download 3 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.
ZEBRA ONECARE™
For maximum productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.