Chat with us
Establishing connection, please wait while we connect you.

DS3608-ER/DS3678-ER Ultra-Rugged Scanner Support

Zebra DS3608 ultra rugged scanner in cradle

Here are support and repair resources for your Barcode Scanner. 

+ First Time Setup / Getting Started

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.

 Confirm that you have the following equipment.

  • DS3608-ER scanner 
  • Zebra proprietary USB cable
  • (Other host interfaces setup are described in the DS3608-ER Scanner Product Reference Guide (for example,  Keyboard Wedge Interface)

 First Time Connection steps

1.    Connect the RJ41 end of the USB cable to the handle of the DS3608-SR scanner.

2.    Connect the USB end of the cable to your computer USB

3.    The DS3608-ER will power up with low, medium, high beeps

4.    Pull the DS3608-ER trigger and confirm a scan beam is present.

5.    Scan Return To Factory Defaults programming barcode from the DS3608 Quick Start Guide.

Note: When scanning a programming barcode from a screen/monitor, increase magnification to a minimum of 125%. This will ensure good barcode quality for a successful scan.

Note: ER (Extended Range) decode range may differ with barcode density- Not sure if you want to add this or not?

6.    To test sending a barcode, open a text document in an application such as Microsoft Word or Notepad.

Ensure that you can type into the text document using your keyboard.

Scan a product barcode.

7.    The scanned barcode will be displayed in the text document.

Keyboard Language (Country Code) Information

If Windows is configured for a region’s local keyboard and does not use an English keyboard layout, transferred barcode data may appear inaccurate.

Identify the language Windows uses and scan a compatible keyboard language configuration barcode (country code) USB Country Keyboard Types (Country Codes)

Consult the DS3608 Digital Scanner Product Reference Guide (or available language copy) for additional scanner setup information.

+ Drivers

  • USB CDC Driver Support

    The driver is used to emulate a virtual RS232 Communication port using a USB port on a Windows PC.

  • JPOS Driver

    (Java for Point of Sale) is a standard for interfacing POS software, written in Java, with Zebra hardware used to create a point-of-sale system.

  • OPOS Driver

    The driver enables bar code data communication between any scanner and an OPOS-compliant POS application.

  • Windows Management Instrumentation Driver

    The driver enables local and network remote management of a scanner.

+ Manuals

  • DS36X8 Product Reference Guide (EN)

    MN-002689-16EN Rev. A

    Download 21 MB
  • Cordless SSI Programmer’s Guide

    MN001667A02EN Rev. A

    Download 1 MB
  • DS3608 Quick Start Guide

    MN002257A02 Rev. A

    Download 8 MB
  • DS3678 Quick Start Guide (en)

    MN002648A03EN Rev. A

    Download 3 MB
  • EA3600 Network Connect for Automation Industrial Ethernet Adapter (en)

    MN-003001-05 Rev. A

    Download 5 MB
  • FLB3678 Quick Reference Guide (en)

    MN002336A03 Rev. A

    Download 1 MB
  • Forklift Mounting Plate Template English

    MN-002769-01, rev. A

    Download 965 KB
  • Multicode Data Formatting and Preferred Symbol User Guide

    MN-002895-02 Rev. A

    Download 3 MB
  • SAC3600-4001CR Four Slot Spare Battery Charger Quick Reference Guide (en)

    MN002652A03 Rev. A

    Download 1 MB
  • Simple Serial Interface Programmer’s Guide (en)

    72E-40451-04EN Rev. A

    Download 1 MB
  • STB3678 Industrial Scanner Cradle Quick Reference Guide (en)

    MN-002334-05EN Rev. A

    Download 1 MB
  • Zebra Scanner SDK for Android Developer Guide (en)

    This SDK enables developers to create Android app that fully control a Zebra scanner with both a cabled and Bluetooth connection.

    Download 2 MB
  • Advanced Data Formatting Programmer Guide

    Programing barcodes and instructions for customizing scanned data.

    Download 1 MB

+ Utilities

+ Developer Tools

  • Scanner SDK for Windows

    Scanner Software Developers Kit (SDK) for Windows includes Sample applications for C++ and C#, OPOS, JPOS, and Windows Management Instrumentation (WMI) drivers and test utilities.

  • Scanner SDK for Android

    Scanner Software Developers Kit (SDK) for Android enables the development of custom scanner control apps for Zebra scanners.

  • Scanner SDK for Linux

    Scanner Software Developers Kit (SDK) for Linux includes the JPOS driver, Development libraries and header files for application developers, and Test and Sample utilities.

  • EA3600 Industrial Ethernet Software for Windows

  • Scanner SDK for iOS

    Scanner Software Developers Kit (SDK) for iOS enables MFi or Bluetooth Low Energy (BLE) cordless scanners to be connected and controlled by an iPad, iPhone, or iPod Touch without using a cradle.

+ Troubleshooting

Top 5 DS3608-ER Scanner Knowledge Articles

+ Firmware notifications and more

The Zebra Evolution Update for Scanners

+ China OS Certifications

UOS logo
Kylin OS logo


Discover useful answers or post a question.


Repair services for products under warranty, a service contract or through a time-and-material-based charge.


Get notifications on Scanner firmware/software updates and bug fixes.


Developer community and resources.


View Declaration of Conformity for Zebra products.


Maintenance that delivers the right plan for your business goals and budget.