Workcloud Task Management streamlines execution and simplifies work to empower and engage your front-line teams.
Automate task assignment with equitable distribution to keep workloads fair and reduce overtime spend.
Automatically push the right assignment to the right associate, aligning skills, availability and preference.
Front-line staff can quickly scan the day’s activities so they know what to tackle first. Managers have immediate insight into what tasks are completed, when and by whom.
Enable management by exception with actionable insights that provide best next steps.
Meet the expectations of your workforce with a modern UI that includes personalization options such as pin control for important task assignments.
Put all the apps associates need on one hand-held device so they can be where they need to be and do what they need to do, faster and with more accuracy.
Workcloud Walk ensures compliance by streamlining your on-site audits and inspections with real-time notifications, driving best-practice corrective actions.
Enable field managers to conduct site reviews from a mobile device, improving visibility and ensuring all brick-and-mortar locations are safe, legal and compliant.
Create standardized question sets and surveys for all topics and functions, from cleanliness to loss prevention, ensuring consistency across locations.
Respond quickly to resolve issues identified during on-site audits with intelligent alerts that automatically generate corrective tasks.
View intelligent location-specific reports and drill down as needed to compare performance to corporate expectations and peer locations.
Workcloud Check enables you to quickly create, review and distribute organized and prioritized checklists for consistent execution of routine activities.
Replace paper checklists with a mobile-first interface that enables you to create, edit and share checklists for multi-step and repetitive activities. View by priority and easily complete checklists relevant to each role.
Create checklists for location openings, safety processes, common tasks and more for a safe, welcoming environment for both associates and customers.
Real-time, mobile access allows your front-line staff to easily complete routine multi-step activities on time and according to best practices.
Digital records give on-site, field and corporate managers visibility into completion rates with real-time notifications at each step so they can manage by exception.
Easily create reports to understand trends and patterns in checklist completion and compliance. Measure performance, create audit trails and identify patterns to drive intelligent improvements.
Workcloud Comm enables intelligent, real-time messaging at every level of your organization with both peer-to-peer instant messaging and corporate-to-field communications.
Eliminate confusion and communicate effectively to your front-line locations using a solution that’s fast to deploy and easy to access.
Precise targeting by role, hierarchy or location means your messages get to the right individuals or teams at the right time, ensuring fast, appropriate action.
Advanced analytics and reporting allow you to track message read and response rates and more to uncover real-time trends and manage by exception. The application provides fast search functionality for quick answers to questions.
Implement geo-fencing, message filters and more on a single, integrated communication tool, saving time and staying compliant by reaching the right team member, every time.
Workcloud Docs streamlines document management and access control, giving you the ability to create, store, search and access all corporate documents from a user-friendly interface.
Access and archive documents with version control and hierarchical permissions, enabling corporate stakeholders to add, update and share documents in real time.
Intelligently organize and distribute documents, setting permissions and visibility by category, role, location and more. Ensure everyone can easily access current documents relevant to their role.
Easily create custom reports to quantify a range of metrics, such as document usage by associate, department or location, and even access audit trails to restore previous versions.
Workcloud Forms enables your front-line teams to quickly create, complete and escalate all digital forms used by your organization, saving time and eliminating the inefficiencies caused by paper-based forms.
Streamline the process of creating and sharing new forms with robust version control functionality, ensuring everyone has the most up-to-date digital forms and information.
Define the process that begins when a form is completed and configure workflows that direct forms automatically to the right person to resolve front-line issues quickly and effectively.
Archive forms on a cloud database, making it easier to track and audit the review process. Identify recurring issues and implement best practice responses to correct them.
Leverage digital forms to establish a reliable and secure method for all on-site communications, from safety incidents and maintenance requests to employee onboarding and more.
Remove the need for front-line locations to use paper forms or instructions when you switch maintenance vendors. Let the system manage and store all your digital forms with routing and escalation.
Workcloud Visual enables consistent two-way communication and collaboration on visual projects. From store sets and window displays to endcaps and new signage, quickly execute and validate projects with the help of automated comparisons.
Execute display plans flawlessly by ensuring relevant merchandising projects are sent to the right location, driving sales and creating a consistent brand experience for customers.
Design, communicate and execute visual merchandising projects on a single platform with a closed feedback loop, enabling easier collaboration between corporate and field teams.
Send merchandising sets en masse with step-by-step directions, due dates and prioritization to applicable stores, ensuring on-site managers receive only relevant information.
Grant on-site managers easy access to all upcoming visual projects so they can assign them to associates with clear visibility into priority and completion.
Enable on-site teams to photograph final displays and submit completed projects for review, all from their mobile devices.
[Workcloud Real-Time Task Management] simplifies the life of store managers. They’re able to focus on the most important things that provide our guests the best service.
Vera Bradley implemented Workcloud to solve their operational challenges and boost customer engagement. As a result, on-time completion of corporate-generated tasks rose to 95%, up from 40%.
Fanatics optimized everyday operations with Workcloud Real-Time Task Management™, which allowed managers to gain visibility into task status and execution rates, and enabled corporate to easily set up and track ROI on promotions.
To improve and simplify workforce management and task communication, Shoe Sensation turned to Workcloud. The result? Easier scheduling, better communication and a lot more visibility into their operation, driving changes across the business.
Overhaul your performance and maximize your workforce potential with integrated solutions.