ZXP Series 8 Card Printer Support

Here are support and repair resources for your printer. Product Registration is no longer necessary. Retain proof of purchase for warranty confirmation.


How-To-Videos

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Drivers

Recommended

  • ZXP Series 8 Driver

    OPERATING SYSTEM: Windows® XP (32 bit), Windows Vista® (32 and 64 bit), Windows Server® 2003 (32 bit), Windows 7® (32 and 64 bit), Windows Server 2008 (32 and 64 bit), Windows 8 ® (32 and 64 bit), Windows 8.1® (32 and 64 bit), Windows Server 2012 (64 bit), Windows 10 (32 and 64 bit)

     Download 38 MB View release notes
  • ZXP Series 8 Driver (View Release Notes)

     Download 34 MB OPERATING SYSTEM: Windows 2008, Windows Vista, Windows 2003, Windows 7, Windows XP

Firmware

Note: It is strongly recommended that customers download and install both the new ZXP Series 8 firmware and driver together to take advantage of the important changes. Note: due to a bug found in v3.01.00 FW related to WiFi operation, v4.03.00 FW has fixed the bug, for users who operate in WiFi, it will be necessary to download v4.03.00 FW with either Ethernet or USB. Version 04.03.00 of the firmware is being released in conjunction with a new ZXP Series 8 Driver version DZ8CG.05.00.00.00.  


The Firmware upgrade procedure for v04.03.00 has been slightly modified from previous versions. Carefully read the instructions below. It is required that the user follow the instructions below to ensure proper installation and operation. 

  1. For ZXP Series 8 Retransfer and Secure Issuance printers (Z81 / Z82 Models Only) – First, cycle power and wait until initialization is complete. Next, upgrade the main printer controller board using the file labeled ZXP-Series-8-Firmware-R4.03.00 for printers only.  Once the firmware upgrade is finished, cycle power again to complete the upgrade process.
  2. For ZXP Series 8 Retransfer printers (Z83 / Z84 Models Only) with Laminator - First, cycle power and wait until initialization is complete. Next, upgrade the main printer controller board using the file labeled ZXP-Series-8-Firmware-R4.03.00 for printers only.  Once the main printer controller board firmware is upgraded, cycle power the printer.  Lastly, after the printer has completed its initialization process, upgrade the laminator main controller board using the file labeled ZXP-Series-8-Firmware-R4.03.00 for printers with laminator. A power cycle is not necessary upon upgrading the laminator main controller board. 


Manuals

  • ZXP Series 8™ Card Printer User's Manual (it)

    P1045430-052 Rev. B

    Download 21 MB
  • ZXP Series 8™ Card Printer User's Manual (de)

    P1045430-0032 Rev. B

    Download 19 MB
  • ZXP Series 8™ Card Printer User's Manual (es)

    P1045430-042 Rev. B

    Download 21 MB
  • ZXP Series 8™ Card Printer User's Manual (ru)

    P1045430-152 Rev. B

    Download 21 MB
  • ZXP Series 8™ Card Printer User's Manual (pt)

    P1045430-092 Rev. B

    Download 21 MB
  • ZXP Series 8 Quick Start Guide (en)

    P1004624- 002 Rev. A

    Download 9 MB
  • ZXP Series 8™ Card Printer User's Manual (en)

    P1045430-002 Rev. B

    Download 23 MB
  • ZXP Series 8 with Laminator Quick Start Guide (en)

    P1013375 Rev. A

    Download 14 MB
  • ZXP Series 8™ Card Printer User's Manual (fr)

    P1045430-022 Rev. B

    Download 21 MB
  • ZXP Series 8™ 用户手册 (zh-CN),

    P1045430-062 Rev. B

    Download 21 MB
  • ZXP-Series 中国RoHS 材料声明

    P980591-115 rev. A

    Download 215 KB

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