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The challenge of departmental task management
Grocery and retail stores often struggle to keep teams aligned when communication tools don’t work well. Many still rely on manual steps, disconnected systems, or consumer devices that aren’t built for busy store floors. As a result, associates don’t have one trusted place to check orders, tasks, or inventory updates, which creates confusion, slows work, and leads to avoidable delays.
When systems don’t work together, the impact adds up fast. Teams take longer to fill Buy Online Pick-Up In Store (BOPIS) orders, inventory gets misplaced, and tasks aren’t handled the same way from shift to shift. These slowdowns create bottlenecks that customers notice, leading to frustration and lost sales. On top of that, constantly fixing or replacing the wrong hardware drives up costs and strains already tight budgets.
The departmental kiosk solution
Deploying a robust kiosk system directly on the store floor provides staff with immediate access to everything they need. By integrating modern interactive devices, retail managers can seamlessly push updates, assign tasks, and monitor progress without disrupting the flow of work.
Potential benefits
By transitioning from fragmented processes to a unified kiosk solution, grocery retailers can achieve tangible and immediate results.
Lowers
total cost of ownership (TCO)
Accelerates
time to value
How the solution works
Centralize tasks with an enterprise kiosk
The Zebra KC50 is a kiosk designed for high-traffic commercial environments, such as grocery stores, delis, and bakeries. The hardware is dust-proof and resistant to liquid splashes from any angle. It features a display that has undergone ball-drop testing to ensure continuous operation in demanding physical settings. KC50 serves as a centralized interface for monitoring online orders, managing daily tasks, and tracking operational progress. It can be installed in either portrait or landscape orientation and supports wall, floor, or counter mounting. For hardware expansion, it includes Z-Flex Connectors on all four sides to facilitate the integration of peripherals, such as barcode scanners.
Enhance interactive workflows using the TD50
The TD50 is a touch display designed for demanding retail environments. It seamlessly displays information from the KC50 Android Kiosk Computer, enabling customers to easily complete transactions while allowing staff to track assignments and monitor self-service interactions. Complete with a fingerprint-resistant, anti-smudge coating, the TD50 stays looking clean and professional through constant, all-day use.
Streamline deployment and management
Zebra DNA provides the essential software framework that makes accessing orders and tracking tasks secure, efficient, and manageable. From one central location, IT can deploy, secure, and update kiosks across every store. The Android-based platform speeds up rollout, keeps apps and security up to date, and reduces hands-on maintenance. This frees IT teams to focus on bigger priorities instead of day-to-day device issues.
A smart investment in operational excellence
Elevate the grocery store environment by providing associates with the reliable tools they need to succeed. Implementing these advanced kiosks will streamline daily tasks, optimize workforce productivity, and foster a more connected retail team.
Note:
Use case figures and savings estimates are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.
