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Zebra Software Licensing (ZSL) enables you to manage Zebra software entitlement and download packages for some Zebra software. Access the portal to download software and to view and manage entitlement to software downloads, total licenses owned/used, available upgrades, activation IDs, and more.
To enhance the customer experience related to license management, Zebra Software Licensing will be migrating from Zebra’s legacy, existing licensing servers to a new licensing server platform.
The major reasons for migrating to a new licensing server is
The product applications impacted include the following:
Timeline
What this means for the customer
What needs to be done
If your licenses are managed by a reseller, please contact your licensing reseller (listed above) if they are not already copied on this communication and alert them of this pending change. In many situations the required actions will be handled by your reseller.
1. Install the latest version of License Manager on your devices, found on the License Manager Application Support page.
2. If utilizing a firewall within your network, please submit a ticket with your network and/or firewall team to open access to the new Thales license server for the IP addresses listed below.
3. If leveraging an MX XML or the Managed Configuration option of the new License Manager to license your devices for bulk distribution of licensing through an EMM / MDM, then
a. Create a new MX XML or Managed Configuration assignment for the new License Manager utilizing your newly created and provided Badge ID and Product name for the Thales licensing system.
b. If utilizing StageNOW, the latest version of StageNOW, v5.15, needs to be downloaded from the StageNOW Support site.
4. Apply the new license and activate the new Badge ID / Product Name for your devices via your preferred bulk distribution mechanism.
5. Test your business applications to confirm that the new licensing system works.
To begin the migration process or if you require further information, please review the following videos / guidelines at the following location. Zebra SW License Management Page on Zebra.com
Changes with the new licensing system
Badge ID
PK-ID
Enhanced Customer and Partner Portals
If Utilizing a Firewall within your network
The following address needs to be added / granted
Production Server
For additional details, refer to the Knowledge Base article on New ZSL Licensing Server Connectivity.
The following software can be managed through the portal:
Login is required. If you do not already have a Zebra account, please register. If you require assistance with login or the licensing portal, please contact support.
Note: some users with Zebra accounts may still need to do an abbreviated registration process.
If you require administration of enterprise licenses on a local, on-premise server, please contact the Zebra Technical Support help desk to obtain access to the installer files and release notes through the Software Licensing Portal.
Version 3.0 of the Windows Zebra Local License Service (LLS) is now available for download! New functionality of the Windows LLS includes User Security functionality for increased security, a new Served Device export function for enhanced analysis of the devices using licenses in your LLS pool, as well as general performance enhancements.
You can download the updated User Guide directly from this page or, similar to previous versions, you can find the full SW download package and user guide under the Technical Software Support Product Line in the downloads section of your licensing portal. To gain access to download this file, please reach out to your Zebra account manager or your regional Zebra Technical Support team to grant your account access to the download package. Please note that all accounts previously with access to the LLS download packages will already be in a position to download the new version.
Please contact Zebra Technical Support for any questions on using the Zebra Local License Service (LLS).