Walgreens stuff assisting a customer with a Zebra device
Success Story

Walgreens Boosts Efficiency and Sales with Zebra's Workcloud Actionable Intelligence

Walgreens is a Chicago-based pharmacy retail chain, that became global in 2014 after merging with Alliance Boots. As America's second-largest pharmacy with over 9,000 locations, the company continuously seeks innovative ways to enhance the customer experience.



Walgreens utilized Zebra's Workcloud Actionable Intelligence software to optimize its customer service and save millions of dollars. The solution's intuitive operation, real-time analysis and directive actionability helped Walgreens improve its asset protection methods and streamline store operations. It also helped minimize losses, monitor compliance and identify product-related issues. As a result, Walgreens increased revenue, reduced waste and improved overall customer satisfaction.

Benefits / Outcomes

  • Increased oversight and accountability into task completion
  • Reduction in labor-intensive tasks for associates allowing the company to allocate more time towards customer service
  • Boosted sales within stores by identifying products that should have been sold but weren't

Deerfield, Illinois/USA


Zebra Workcloud Task Management
Zebra Workcloud Actionable Intelligence


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