Online RMA - Asia Pacific

Online Repair Request (Contract and Non-contract)

Register for Access

In order to obtain an online repair, you must register first. Please be prepared to provide your Service Contract Number or your Site ID in to complete the form. 

Access Repair Portal

Once you register, then you can access the portal through this link. You can request a repair, view the status of a repair or find out warranty information.

Support Contact Numbers

If your product is in need of repair, Zebra offers repair services for products that are under warranty, covered by a service contract or through a Time and Material based charge.

Please follow the process for your country listed below:

  • Customer Support Hours: Monday to Friday, 9 a.m.- 6 p.m. (In-country local time)
  • Contact the RMA Support number for your area: 1-800-457-439 
  • When contacting Zebra please provide your serial number


Country Contact the RMA Support number for your area:
Austraila 1-800-457-439
China China North Area - 10-800-713-0885
China Southern Area - 10-800-130-0867
China Local +86-21-6108-6109
Hong Kong

India 000 800 100 3098
Indonesia 001-803-015-202-0530
Japan 00531-13-1127
Malaysia 1800-812-384
03 7712 4489 
New Zealand



Philippines 2900-3057



South Korea 080-681-0880
Taiwan 00801-14-8690
Thailand 001 800 441 0950

For Repairs in other Regions