A retail store associate uses a handheld mobile computer to review the next task on his to-do list.
By Suresh Menon | January 13, 2021

Microsoft, Zebra and Reflexis Systems Collaborate to Seamlessly Connect Front-Line Workers at the Edge

Companies’ task management and scheduling solutions will now work together to simplify work for retailers and their store associates.

As Zebra Chief Technology Officer Tom Bianculli explained in this podcast, we are proud to have a culture of collaborative innovation that empowers businesses to gain a performance edge, especially at the edge of their operations. That’s why we’re especially excited to announce a collaboration with Microsoft that will connect recently acquired Reflexis Systems’ Real-Time Task Manager and Workforce Scheduler to Microsoft Teams’ Task and Shift applications.

This seamless connectivity will enable retailers and their associates who use Microsoft Teams as their primary system of engagement to leverage the powerful Reflexis backend system and its advanced capabilities to publish work schedules and task lists, syncing in real time between applications. This will optimize how store managers and associates execute in stores, reducing the time spent on cumbersome labor scheduling and task checklists and increasing the time spent engaging with customers, resulting in a more fulfilling experience for everyone.

If you want to learn more about the collaboration between Microsoft and Zebra and how it will energize retailers’ strategies to unify teams, inform priorities and drive performance, I encourage you to contact our team. You may also want to subscribe to the Your Edge blog to stay tuned into more exciting news to come on the collaboration between Zebra and Microsoft.


Editor’s Note:

Curious about how Reflexis solutions could help improve task execution in your retail environment? Visit the website for detailed information.

Inside Zebra Nation, Retail,
Suresh Menon
Suresh Menon

Suresh Menon is Senior Vice President and General Manager for Software Solutions at Zebra Technologies.  He is responsible for the strategy, development, and management of Zebra’s Software Solutions product line, which features an industry leading portfolio of AI-powered workforce management, task execution and communication solutions, prescriptive analytics and self-directed physical inventory management solutions.

He has held a range of software leadership roles, most recently serving as the Senior Vice President and General Manager of Informatica’s Master Data Management and 360 Solutions business unit where he led the transformation of an on-premise, perpetual licensed business to a high growth, cloud native and subscription business. Under his management, Informatica’s Master Data Management and 360 Solutions were recognized by Gartner in 2020 in the Leaders section of their Magic Quadrant as the leading solutions in this category.

Earlier in his career, Suresh served in software product management leadership positions at Identity Systems, a division of Nokia Enterprise Solutions and at Search Software America.