Similar tactics can be used to reduce friction in the customer experience.
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Your Edge
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Exclusive Interview: How Unique Experiences and Exemplary People Have Helped Ground and Propel Nelda J. Connors Throughout Her Award-Winning Career
The views and opinions expressed in the Your Edge blog posts are those of the authors and do not necessarily reflect the official policy or position of Zebra Technologies. Have a question, comment, or idea for future blog discussions? Send them to blog@zebra.com.