I know we’ve talked about this before here on the Your Edge blog, but your printhead’s performance directly impacts the performance of your entire printing solution. If you aren’t using the right printhead for your printer or your printhead is worn down, it will be almost impossible to produce quality and readable supplies. The ripple effect that poor label quality can have on your operations can be quite extensive. For example:
- You, your partners and customers could all lose visibility into inventory and shipped goods as they move through facilities and the supply chain.
- You could be fined for non-compliance with labeling requirements.
- Inventory management and billing accuracy can be compromised if you aren’t able to verify inbound, outbound or on-hand inventory.
- Your workers will have to constantly reprint labels, (after they troubleshoot to confirm what’s causing the quality issues), which eats into your revenue and reduces productivity.
- Label printing delays (or reprints) lead to shipping delays, which leads to delivery delays and unhappy customers.
So, even though your printhead may be out of sight most of the time, it should always be top of mind.
Of course, I know that can be easier said than done. It takes a lot of effort to maintain a single printing solution. If you use multiple printers across multiple sites, the routing monitoring and maintenance can become burdensome – especially if you’re not using the right supplies.
As my colleague Craig Swanson explained in depth in this blog post, using low quality or incorrectly manufactured supplies will degrade the quality of your printed labels. Likewise, if you’re not properly caring for your printheads or you’re using the wrong ribbons, inlays or labels for your printer or labeling application, your printheads are going to wear down prematurely and possibly fail completely. In turn, you’ll spend a lot of unnecessary money and time on replacements, and workflows will be disrupted until the printhead can be replaced and printer operations restored.
That’s why we always recommend that customers use Zebra Certified Supplies exclusively. For the past 30+ years, Zebra’s research and design (R&D) team has selected, converted and rigorously tested all media offered in the Zebra Certified Supplies catalog to ensure they meet the highest quality standards and do not cause excessive wear to the printhead. We never substitute raw materials, either, so the quality of Zebra Certified Supplies remains consistent every time you reorder. We are committed to ensuring your Zebra printers produce the quality labels you need to keep your workers productive and your customers happy.
We’ve even gone so far as to offer free printhead replacements to all customers who exclusively use Zebra Certified Supplies in their Zebra desktop and industrial printers! Yes, you read that right. If you commit to buying/using only Zebra Certified Supplies ordered directly from Zebra or from one of our partners, then there’s no cost whatsoever for replacement printheads for customers eligible for and enrolled in the Printhead Protection Program.
I’m not sure many customers know about Zebra’s Printhead Protection Program, which is why I wanted to share this with you today.
How to Take Advantage of Zebra’s Printhead Protection Program
If you’re based in NALA*, all you have to do is give us your word that you will only use Zebra Certified Supplies in your desktop and industrial printers. You can contact the Zebra Supplies team or a Zebra partner to confirm whether you’re currently eligible to receive free printhead replacements and to quickly enroll in the Zebra Certified Supplies/Printhead Protection Program. We want to ensure you can take full advantage of the volume discounting on supplies and the free printheads as soon as possible.
Just imagine how much money you’ll save on printhead replacements each year – and the time you’ll save verifying that you’re actually receiving genuine OEM printheads! Even better, consider how much time and money Zebra’s Printhead Protection Program will save you when it comes to procuring all of your printing supplies!
You won’t ever have to worry about someone accidentally buying the wrong supplies for your printer or printing application since the only way to take advantage of Zebra’s Printhead Protection Program is to commit to exclusively using Zebra Certified Supplies for your desktop and industrial printers. When you get setup in the program, you’re going to get access to the experts who have spent decades designing, engineering, testing, deploying and configuring the printing solution your business relies on.
Watch these two videos: