Request a Repair (Online Repair Services)

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Zebra offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge. Scroll down to submit a repair request. 

Coming in April: Use the Repair Order Portal to Submit Printer Repairs in Russia and South Africa

Zebra’s Repair Order Portal will become the standard way to request and track printer repairs in Russia and South Africa, as it already is for mobile computers and scanning devices.

These changes take effect on April 8 for Russia and April 29 for South Africa

Learn more about the Repair Order Portal.

Using the Repair Order Portal to submit repair return requests (RMAs) online is easy, convenient, fast, and accurate. Click the link above for an overview of the Portal.

Get fast and convenient answers to most questions, review our quick guides to common tasks, take online training, or access our schedule of live training and Q&A sessions to help you learn to use the Repair Order Portal.

This guide addresses troubleshooting questions such as:

  • How do I resolve login issues?
  • How do I check the status of my Repair Order (RMA)?
  • How do I check whether my device is covered by warranty or contract?

For more complex issues, our Zebra Customer Support Representatives are happy to assist you! Choose the best phone number for you from a list of region- and country-specific options.


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